Matrix Cleaning Systems

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Learn about our screening process

36 Years In Business

Company Details

Contact

2041 Valley Creek Drive
Elgin, IL 60123
http://www.matrixsteamcleaning.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Carpet Cleaning
  • Upholstery cleaning
  • Tile & Grout
  • Power washing & sealing of decks
  • Flood & Water Restoration
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.9
272 Verified Reviews
  • 5
    257
  • 4
    9
  • 3
    3
  • 2
    0
  • 1
    3

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 191-200 of 272 results
5.0 Amy O. Crystal Lake, IL
10/19/2019

Response from Company:

Thank you, Amy for using Matrix Cleaning Systems!

5.0 Ellen K. Sugar Grove, IL
10/16/2019

I had very good experience. Receiving the service was quick and I received good explanations for the service being provided. I would recommend.

Response from Company:

Thank you Ellen for calling us and trusting Matrix Cleaning Systems for your project!

5.0 Edward N. Sugar Grove, IL
10/13/2019

Great company! Exceeded expectations!

Response from Company:

Thank you Edward for the great review!

3.5 Laura higdon H. Lombard, IL
10/12/2019

Patrick was on time and did an exceptional job, when I spoke to their office to get an estimate I told them I had a dual recliner, they quoted me a price and I accepted, fast forward and Patrick completes the work proceeds to tell me that for a dual recliner they charge as if it was a sofa, added $20 to the cost, I paid, but didn t tip,

Response from Company:

Sorry you feel that way Laura, you stated on the HomeAdvisor work order you had 3 recliners. When we arrived it was a sofa and two chairs. Cleaning a sofa recliner is more work. We priced at a grouping instead of per piece So you could save money.

4.0 Bobbie H. Highland Park, IL
10/11/2019

Arrived on time. Quick, neat, friendly.

Response from Company:

Thank you Bobbie.

5.0 Shay R. Wheaton, IL
10/10/2019

On time. Very professional. Provided top-notch quality service.

Response from Company:

Thank you shay, it was are pleasure to help you out on your project!

5.0 Slade G. Lake Bluff, IL
10/8/2019

Great cleaning! Basement smelled great after shampoo and steam clean. Gave me some great tip to make the carpet last!

Response from Company:

Thank you slade for the review, and thank you for your service to this country!

5.0 Terri L. Elgin, IL
10/3/2019

Every time Pat from Matrix leaves after cleaning my carpets, I ask myself why I don't have him come more often! The carpets look amazing when he is done with them. Pat and his staff are also friendly and reliable. I recommend highly and without reservation!

Response from Company:

Thank you Terrie for being a great customer!

5.0 Gabrielle D. Batavia, IL
9/24/2019

Response from Company:

Thank you!

5.0 Debra lynn R. Lincolnshire, IL
9/17/2019

For more than 20 years I have hired carpet cleaning services, and have never been quite pleased with the quality of their services. They were average (some below or worst) but they were not great. Now, after my service with Matrix Cleaning Systems, I can say that I have found a truly great carpet/rug/runner cleaning company!! And they are going to be cleaning my home moving forward!! From the first contact with Patrick (the owner) to the time he walked out the door, he had a customer-focused attitude. He isn't your "traditional" carpet cleaning service, and his techniques for removing stains and ground-in dirt were amazing!! In fact, I had small urine stains from one of our kittens from a year ago on a 10-year-old couch that two cleaning services could never completely get out. It was "cleaned" but still had the circles and darkened spots in places. I was ready to toss and purchase a new one when enter Patrick. He went to work on the stains and after putting on the spot remover, sanitizing, then doing the cleaning, he made the couch look brand new!!! No kidding. The rest of the cleaning, from the carpets, area rugs, and runners looked as if I had just purchased them. If you need carpet cleaning (and other types of cleaning such as clean up from a flood, etc.) then you should call Matrix Cleaning Systems. You will not be disappointed!!!

Response from Company:

Thank you Debra for the great review, it was a pleasure to help you with your cleaning project.

Photos

Matrix Cleaning Systems
17
Worn out carpet.
31
Carpet cleaning

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