MaidPro

Very friendly and work was detail-oriented and well done.

Called before she came. Very polite. Did a very good job. My house is now very clean and smells great from the product she used.

I used them for a 8 months and got varied cleanings. Very inconsistent. I do not recommend for their high prices.

Whole house cleaning after all tile replaced by wood. Very thorough and worked well as a two person team.

polite and efficient. I would recommend Maid Pro

Nothing.

I felt overcharged for the quality of work. I was told there would be communication if the job could not be finished in the time allotted and there was none. I was shocked it took them so long to do so little. I had to go and do cleaning myself as major things were missed.

I was impressed with the upfront customer service experience, but found MaidPro's execution and attention to detail quite lacking. The cleaning crew was punctual and pleasant, but apparently skipped basic points on the '49-point checklist.' For instance, multiple window sills throughout the house were not touched, counters were glossed over/items not removed, and multiple fixtures overlooked. While the house was certainly cleaner, MaidPro failed to deliver the meticulous cleaning we've come to expect from a pro service. Unfortunate, as we were hoping they'd fit for regular housekeeping.

Maid Pro provided excellent one time cleaning to our condo upon move out and the cleaner was polite and responsible. However, I spoke three separate times to the schedulers and the office and was told completely different things by each about the number of cleaners I could expect, what time I could expect someone and how much it would cost. I waited for two hours before someone showed up to clean after being told it would only be another 30 mins several times.

I have been a ServiceMagic customer since 2000 and have never been disappointed with any of their recommendations. I would recommend the MaidPro based in Tukwila for doing above average cleaning and customer service; however their price was a little higher than I expected. I would recommend that someone take enough time to get estimates and determine the fair market price comparison. They were very responsive to my specific needs for the next day cleaning . There was no language barrier and they did as I requested.