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35 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 8:00 AM - 4:00 PM
- Sun: 10:00 AM - 4:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Kitchen Cabinet Refacing
- Bathroom - Remodel
- Bathtub or Shower Install or Replace
- Windows
- Areas Served: Ohio (Columbus, Dayton, Cincinnati), Kentucky (Louisville, Lexington) and TN (Nashville)
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 315 results
3.0
Kathi Y.
Richmond, KY
9/23/2024
Over priced
0.50
Nadine E.
Columbus, OH
12/20/2023
I was super open to hiring improve it but felt very pressured at the in home estimate. I was told it was supposed to be a hassle free quote and the time window they said was 45-90 mins. The whole appointment ended up taking 3 hours? the rep that came out would not let me leave after stating multiple times that I needed time to think as well as look at other quotes. The product/service looked really nice as far as quality and craftsmanship which is what drew me to this company but the rep herself made me feel super uncomfy, especially after calling her boss to convince me to sign that day. I?m not an impulsive person and I?m also renovating my whole house so it?s pressure enough. Felt like she would not leave until I signed that day after first hearing about them and also made me late to work because she ran so over. It was so impersonal and transactional which ruined my trust with the company. I?m sure the company is great from looking at other reviews as well, sadly it was ruined by their saleswoman.
Response from Company:
Hi Nadine - thanks for taking the time to share your experience. Please accept our apology for overstaying our welcome. We know home improvement projects can be a big investment, and our team works hard to make sure customers have all the information they need to make an informed decision. It sounds like our team member was a bit overzealous this time, and we'll be sure to share that feedback. Thanks again for considering Improveit, and please feel free to reach out if you have any questions. Thank you! - Seth Cammeyer
5.0
Mamie M.
Louisville, KY
10/23/2023
Very pleased.
Response from Company:
Thanks for sharing your experience, Mamie!
4.0
Neil F.
Grove City, OH
9/3/2023
Improve it remodeled our bathroom. We had an original bathroom that was about 25 years old. Improve it came in a modernized it and it looks so much nicer, the floor also doesn't squeak anymore too. The reason for the lower stars is that the salesman was a bit pushy and used manipulative sales tactics. I have also used their lifetime warranty/support a few times and I get scheduled in a day or 2. I'm very happy with their support so far. Overall, I'm happy with my choice with improve it
Response from Company:
Hi Neil - thanks very much for that valuable feedback! We're glad to hear you're enjoying your updated bathroom, and that the lifetime warranty has come in handy for you! We'll be sure to share your feedback with the sales team as well. Please feel free to reach out if you have any additional questions or feedback. Thank you! - Seth Cammeyer
3.0
Natalie Z.
Fairborn, OH
8/30/2023
Just took longer and had to have them back to fix it 2 x
Response from Company:
Thanks so much for sharing your experience, Natalie! Please accept our apologies for the extended installation time, and thank you for giving us the opportunity to make it right. Please feel free to reach out if you have any questions going forward. thank you again! - Seth Cammeye
5.0
Linda K.
Dayton, OH
8/22/2023
The bathroom is beautiful. The subcontractor did an excellent job, the fixtures are really pretty.
Response from Company:
We're so glad to hear you love your bathroom, Linda! Our installation team will be thrilled to hear you're pleased. Feel free to let us know if you need service or have any questions or other needs down the road! -
5.0
Natalie N.
Cincinnati, OH
8/14/2023
Excellent professionals who took the time to do it right!
Response from Company:
Thanks so much for the great review, Natalie! We're glad to hear you had a 5-star experience. Please reach out if we can be of service down the road! - Seth Cammeyer
5.0
Kenneth A.
Louisville, KY
5/29/2023
My wife and I are very happy with our bathroom remodel. All we had to do ourselves is pick out our paint color and paint our bathroom. The step in shower, toilet, vanity, mirror, lighting and exhaust fan we ordered all had the quality we wanted and expected. ImProvit have a lifetime warranty on everything they did plus the lifetime warranty is transferable to new owners if we ever decided to sell our home. Other bathroom remodel companies only offered us the step in shower with a one day turnaround to install. We would have to hire someone else to install the toilet, vanity, lighting and exhaust fan. We didnâ t like the idea of having 3 maybe 4 different contractors working on one small bathroom at the same time and if something went wrong with the project the only ones to blame would be ourselves. Only thing left for us to do now is hire another quality contractor to do our floors in our bathroom and master bedroom at the same time now.
3.0
Joan N.
Medway, OH
5/28/2023
It took them twice as long as they stated to get started. Did not come at the agreed upon time when they did, put up the wrong colored and wrong sized walls, so they had to redo it. It took them so long to redo that I finally called and asked for a reduced price to keep what was in there, and wha-la they were ready to redo it the next day. It's still not right, and when I called them to come look at it, all of a sudden, it's because my wall is not straight. I was told the base was slip resistant and would not stain - bull on both. For $10,000, I expected a lot more.
Response from Company:
Hi Joan - thanks for sharing that feedback. We are surprised to hear this now, as our records show your project was completed in August of 2021 and we have no service visits recorded since November of that year. Since your bath remodel carries a full lifetime warranty, we are more than happy to come out and address any concerns at no cost to you. Our team is committed to creating a 5-star experience, and welcome homeowners to bring any questions or concerns to our attention so we can address them promptly. We have forwarded your comments to our service team who will be reaching out soon to coordinate follow-up warranty service. In the future, please feel free to submit service request at www.improveitusa.com/service-request/ at any time, or give us a call at 800-555-6125.
5.0
Cory B.
Powell, OH
5/23/2023
Very professional people to work with. Remodel went great and I am very happy with the result. There were no delays and project was done on time as communicated.
Response from Company:
That is great to hear, Cory! Thanks so much for sharing your experience! Please let us know if we can be of help in the future.
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