- Residential Work
HomeAdvisor Screened & Approved
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Learn about our screening process90% Recommended
37 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 9:00 AM - 5:00 PM
- Tue: 9:00 AM - 5:00 PM
- Wed: 9:00 AM - 5:00 PM
- Thu: 9:00 AM - 5:00 PM
- Fri: 9:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Kitchen Cabinet Refacing
- Bathroom - Remodel
- Bathtub or Shower Install or Replace
- Windows
- Areas Served: Ohio (Columbus, Dayton, Cincinnati), Kentucky (Louisville, Lexington) and TN (Nashville)
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a ReviewThe installation took a little longer than the installer had anticipated because of a plumbing problem on our end. But he got the issue resolved, and still got the shower installed in one day, and so far we absolutely love it.
That is great, Janice! Our installers love a chance to dig in and solve problems. Glad he was able to make it right for you and get everything taken care of!
The installation crew were very efficient and everything looked great when they were done.
Glad to hear it, George - thanks for sharing you 5-star experience!
Beyond all expectations!!! Highly recommend!
Thank you, Gary! We love to hear this, and will be sure to share your high praise with your installation team!
What a great service
Thank you, Scott!
Company was a breeze to work with. The installers were professional, tidy, and prompt. Definitely would recommend!
So happy to hear this, Kim - and your installers will be too! Thanks for sharing you 5-star experience!
They did a professional job, let me know exactly what they were doing, and the final results were awesome.
So glad you're pleased, Christine! Thanks for sharing your experience!
Originally quoted just over $13K. Salesman included a window kit for our shower instead of eliminating the window, but the installer said that the window was too large for the kit. So now I have a $10K shower that I cannot use because of the wood trim on my window.
I would definitely recommend and use them again. The estimate was very detailed and I was updated every step of the way. The installer was fast and efficient and explained what he was doing and was pleased to answer any questions I had. He did outstanding work.
That's great to hear, Dorcas! The team will be thrilled to hear that you're pleased. Welcome to the Improveit family!
Given our situation and having a small budget to fix and update two bathrooms in our fixer-upper home, this was the best option for us. Our installer Josh and his partner Johnny really do a solid, good job and we are very pleased with how everything turned out. After Josh and Johnny were finished, ImproveIt sent another one of their installers to put up our glass shower door. He came in, took one look at the installation and said he couldnâ t install the glass door because of the shower pan installation not being level. Going into this project Josh and Johnny did have to fix the subfloor in the bathroom to make it more level and remove rot due to a previous contractorâ s incompetence. The second installer didnâ t even get a level out to check and see if the shower pan (installed by Josh) was level. He just kept insisting that it was a bad install and that the whole project had to be ripped out and started over. After he left I immediately called the office and demanded to speak with management regarding this issue. I was escalated to the VP because of how pissed we were. The next day, I received a phone call back from the regional manager who stated that they were sending Josh and Johnny back out to my home to complete the job because Josh documented on paperwork and had pictures throughout the whole tear out and rebuilding phases, the rebuilding of the subfloor to make it as level as possible. When Josh returned to complete the job, for peace of mind, I had him show me (with a level) that the shower pan was installed correctly and that it was level and square with the floor. Indeed, it was level and the shower door was installed finally completing our project. So, if you are in the Louisville area, request Josh as your installer to complete the whole project start to finish.
Thanks so much for sharing your experience, Michael. This type of feedback is truly helpful as we continuously update our crew members training. We appreciate your patience and willingness to let our team make it right, and Josh will be happy to hear that you are pleased with the final result. Please feel free to reach out you have any questions or concerns going forward - we will look forward to supporting your lifetime warranty!
Only had to wait 2 months after contracting them. Otherwise very professional .
Thanks so much for sharing your experience, Susan. Please reach out if there is anything we can help with!
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