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Learn about our screening process90% Recommended
25 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Concrete
- Home Improvement
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewThey came ten days early and done the job. Very please with the job and quick completion.
Where do I begin? I hired this company in September 2023 to pour a 14 x 16 concrete slab and assemble/install a pre-drilled grill gazebo. This is with me paying half of the cost charged for the job up front. The job did not get started/finished until 3 months later. There was absolutely no communication from the contractor to me except for when I called him. I would get the same response "we will be there by the end of the week. " After getting this response for the 3rd week in a row, I contacted the contractor to request a refund of my deposit. It was then when he decided to show up to begin the work. He showed up at 2:00 pm on the first working day with one employee. At 5, the contractor showed up to pick up his employee and left without notice. The next morning, I had to contact the contractor to find out when he would be returning. This time, I was told that they would be at my home at 10:30 am. The contractor didn't arrive to drop the worker off until 12:30 pm. These late starts became the norm with me having to contact the contractor to find out what time to expect the employee. To make a long story short, I will never do business with this company ever again. I hope you do not either. It is not worth the trouble. He is unprofessional and unreliable, and he lies. His employees (2) are great workers and stay busy while at the job site. They would make great employees for someone else. They do great work.
Concrete Concepts prides itself on delivering excellent customer service. Being upfront and honest has been at the core of conducting business for the past twenty-five-plus years. It pains us to know that you did not have a stellar experience; with that in mind, we sincerely apologize. As for being professional, we do not allow subcontractors to go into clients homes to do side work without management approval because of liability issues or the safety of both parties. If that offended you, we apologize. You neglected to mention all the extra jobs that Concrete Concepts did at no charge to you. You also signed off on the contract, as Concrete
No comment.
Even during the busy spring season, Darren made good on his word to complete my job on time (within 3-4 weeks). Although weather pushed the date back some, he kept me updated on changes and reasons. I will likely use this company in the future and/or recommend to others.
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Darren replace a concrete tabletop for me. He fabricated the top with a chiseled edge. It looks absolutely gorgeous, way better than the one it replaced. It took a while, but it was worth the wait.
Every employee works hard and they all work well together.
Contractor paid attention to detail and took time to do an excellent job.
We had them level a section of floor in the basement. They were 2 hrs late but were pleasant and did a neat job.
They did a really good job. It took them a little while to finish.
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