Cleveland Clean Sweep

Tony, we are disappointed in your recent review of our company. It is not reflective of our work or our dedication to our customers. Your flower bed structure had been damaged due to root growth. We warned you that "patching" the problem would be a temporary solution, at best. We gave you a very reasonable price to tear down the structure, remove the offending roots and re-build it (under $800). You said, "No. It just needs to pass inspection." We warned you that this problem would happen again, and you were adamant that you didn't want to spend the money. We did EXACTLY what you wanted, even though it was against our professional judgment. Perhaps your time would be better spent listening to the advice of professionals, rather than posting vulgar messages on review boards. Best of luck with your project.

Mrs. Zak, we were trying not to offend you, by letting you know the reason we were not interested in working for you any further. The reason(s) are of a personal nature and we are not interested in embarrassing you in an on-line forum. After telling you that we could not help you, you continued to call daily for several weeks. After 30+ phone calls to our office from you, we hoped you would realize that we no longer wanted your business. You, however, kept calling and even went as far as getting the Rocky River housing inspector to call us. He let us know that you are a "frequent caller" at their department, also. We wish you luck with your future home repair projects.