Groundworks

I have fought and tried getting these people to my home to finish there work and this is what their work looks like in less than a year They say they won?t come because I haven?t paid them the rest of what I owe them but they never finished and was trying to charge me for stuff That they didn?t do. They were supposed to come back a million times I have tried to be patient and when I called the regional office they said they would send someone then canceled it stating because I never paid but they never finished I have there tools including a rotary jack and all the supplies they left because they were supposed to come back and finish it and never did I have a whole section of my house they still haven?t finished. They never dug the ditch the pipe that goes to the one sump pump is laying on top of the ground not in no ditch They never leveled it off like they were supposed to and because the water hasn?t been goi g out the jacks they put in are sinking and my house is worse than before

Michael McAllister with his Poly crew did a great job. Well respectful, timely and job turned out great. Driveway cracks and leveling looks great

I meet with Mike C. to obtain a quote to address water leakage into the basement from rain and foundation issues caused by years of water inundation. Also, to get a quote to seal up the crawl space. (The house has a half-basement.) He arrived early in a clean company vehicle and in uniform. Very pleasant, knowledgeable, professional and down-to-earth. His inspection of the areas of concern took some time because he was so very thorough. Once completed with the inspection, he presented various options, and we discussed each option. Seems his concern was more about what was best for my situation rather than profit. I really appreciated that. I predict the construction phase will be very good; based upon the interaction with Mike C.

Trenton, Elijah, Tristen and Jordan did a superior job lifting the foundation. I was impressed by their knowledge and professionalism. I would highly recommend to anyone their service.

Installed posts and I beams to secure a 14x25 raised room.

They will change the contract, promise a refund and never send it. They also will not respond to inquiries. Promised call backs that never happen. Promised call from manager, never received. We had the work done in May and they are still keeping my money as of August. If they change the work order do not pay the full amount unless you get a new contract. I made the mistake of trusting them.

Robby, Logan and Mason at Basement Authority did a wonderful and professional job for us. They were on time, answered all of our questions and made sure that we were informed and comfortable with all the steps taken during our project (crawl space encapsulation). I would highly recommend them.

Here's a more concise version of your review: --- We chose Basement Authority of West Virginia for foundation encapsulation after Morganâ s inspection and excellent explanation of the process. Their estimate was the most competitive. The job was completed punctually by Aiden and his professional crew. Morgan followed up with a detailed second inspection, answering all our questions. Overall, we're highly satisfied with their work and professionalism. Greg Harrah Scott Depot wv

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Job was drug out and not completed as quoted at all. Much of the lawn has been left tore up and has large sink holes. Finished installed correction joists remain un tightened for months now. After spending over $17,000 we are left with a mess and incomplete job from 4 months ago!