Groundworks

I wish there was a way to leave negative stars. I would recommend Basement Authority of WV to no one. The contract including raising the steps adjacent to the driveway, closing the gap between steps and house. They DIDN'T. They were supposed to raise the walkway and cover mortar marks left from settling. They DIDN'T. What they did do was partially drill holes in the walkway and leave them unfilled, Nothing pumped in to level the sidewalk because they said their was another concrete plate underneath. My front sidewalk is now broken into sections, some rising, some settling. Its now a hazard for tripping and I have to have it replace. Two major things from the contract that was NOT done. The wonder polymer is actually styrofoam and we're still cleaning up from the mess left behind in driveway and adjacent garden. What a waste of $5.000.00 I now have to pay to GreenSky. WV took advantage of an elderly woman living alone. I plan to file a complaint with WV's consumer protection.

The project went smoothly and efficiently! David and Curt were prompt, polite hard workers!

Very good customer service.

Would recommend them because they were very professional

Internal drain tile systems with advanced sump pumps were installed in two basements. They also added the wall coverings to channel any wall leaks to the system. It works perfectly! The employees of Basement Systems are amazing - everyone is professional and helpful. The work was completed quickly. They cleaned up the job site. My basements were a lost cause - now they are restored and I can use them again. Thanks!

The guys that fixed my crawlspace were great. I had standing water, that i didn't even know about. They fixed everything. I would use this company again.

It was a pleasure to have them advise me on my home in Berkeley Springs, WV. The original estimate was not changed due to my house having an ancient type of foundation that precluded them from cutting into the cement floor for the tile drains. The alternative was sheeting applied to the walls with a "guttering" type baseboard that collects the water and gravity drains it to the sump pump. " hollow plastic baseboard is installed along the base of basement walls to form a drainage channel that directs water to a sump pump system. A baseboard-type drainage system is sometimes recommended when the basement slab is too thin to accommodate a French Drain." It cost $5000 to install the entire drainage system and sump pump in 2017. Works so well no moisture for the past 2 years. Had maintenance done on original work for $178 in 7/2019. I hope it lasts for years to come.

Excellent Job on all fronts. Forman where absolutely professional and completed the work in a timely manner. I will definitely hire them for future projects should they arise.

Basement systems of West Virginia is seriously amazing!! I’d hire them all over again if I ever have another house with the issue I’ve had in this house I been telling everyone how great basement systems of West Virginia really is.. Give them a chance you won’t be let down!!

They were very knowledgeable, professional and friendly. The thing that i like the most is that they showed up on time. they left the basement leak and since then I had no problem the water in the basement. They have a transferable lifetime warranty. And I would not hesitate to recommend them.