- Residential Work
- Commercial Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process88% Recommended
23 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 7:00 AM - 11:00 PM
- Tue: 7:00 AM - 11:00 PM
- Wed: 7:00 AM - 11:00 PM
- Thu: 7:00 AM - 11:00 PM
- Fri: 7:00 AM - 11:00 PM
- Sat: 8:00 AM - 11:00 PM
- Sun: 10:00 AM - 11:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Foundation Repair
- Basement Waterproofing
- Crawl Space Repair
- Concrete Lifting
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 31-40 of 55 results
4.0
Richard J.
Charleston, WV
11/11/2015
unknown
Response from Company:
We strive every day to conduct our work in a manner that results in complete satisfaction by our customers. We were not aware that there were any issues with this project. We will have our Production Manager contact you! Thank you for letting us know you were not completely satisfied.
5.0
David F.
Elkins, WV
11/10/2015
unknown
5.0
William F.
Falling Waters, WV
10/21/2015
unknown
5.0
Jacquelyn W.
Morgantown, WV
9/29/2015
unknown
4.0
Jon C.
Fairmont, WV
9/29/2015
Raising the driveway with foam worked great. Calking was below expectations. They had to return and repair some areas. Overall work was B.
Response from Company:
Unfortunately, the caulking pulled away from the concrete, which will occur from time to time. We always stand behind our work, so we returned to the site and fixed the issue. We are glad you are happy with the results!
4.0
Jennifer M.
Princeton, WV
7/25/2015
The 1st crew that showed up was supposed to dig the holes for the anchors and shoot the anchors from the house out into our yard. After 6+ hrs of digging with shovels and post hole diggers, they gave up and said they would have to leave it for the next crew because of rocks and the tree in our yard. So for 3 days we had massive holes in our yard. The next crew were scheduled to start on Monday but we were never given a time. At 9 I called to see when they were coming. I was told between 11 and 11:30. At 2, I called back to see why they STILL weren't there. They finally arrived at 2:45. Tuesday they were supposed to be there by l2:30, but at 2 they called and said, sorry we aren't coming. Finally, on Wednesday, they showed up when they said they were going to and actually put in a full days work. Thursday, 2 guys came back to finish the final touches. Friday, they came around 5 to put in the jacks because they needed the blocks to cure. As for the work, when they finally decided to work, they worked hard and efficiently. They cleaned up after themselves, reseeded my yard and made sure everything was how we expected it. The new walls are great. The new sump pump seems to be working great and the jacks are much more sturdy than our previous supports.
Response from Company:
( members name removed) , we certainly understand your frustration. As a small business that strives to provide each and every one of our customers with the best service possible, we clearly did not provide you with the service YOU expected, or what WE expected to provide you. Clearly, we should have communicated more and better with you. The main reason for the delays in completing this work came down to our having to rely on another contractor. The concrete company that provided us with the concrete for a similar spray concrete project completed right before yours was nearly an hour and a half late in arriving and also provided us with a batch of concrete that was unacceptable. In addition, this contractor accidentally dumped a large amount of concrete on the other customers' driveway, which we had to clean up. To clean up our equipment as well as this customers' driveway before the very quick-drying concrete set up, we were working frantically. By the time we cleaned up this mess (that was not caused by anything we did), it was too late in the day to complete your project. Despite all of these challenges, we should have communicated better with you. We are glad that overall you are happy with the results. We worked long hours to complete your project and are proud to have served you. We sincerely appreciate your feedback as it helps us to become an even better company! Please don't hesitate to call us in the future if you need further assistance. We promise to provide you with the quality of service (and communication) that YOU expect and what WE expect to provide ALL of our customers.
5.0
P. A.
Daniels, WV
6/6/2015
Initial contact and sales presentation was very professional and informative. Although the job was expensive, the warranty is exceptional. The work crew worked very hard, often putting in 10 hours per day. Cleanup was generally good. This was a major foundation installment and its reliability will not be tested for several months.
5.0
Justin F.
Bridgeport, WV
6/5/2015
unknown
5.0
Karl E.
Huntington, WV
2/2/2015
Workmen showed up as scheduled, Readily took care of some minor requests I had related to the job but not part of the contract. Cleaned up after work was completed and explained things I should do to make sure installation always performed as it was supposed to.
5.0
Bill M.
Bridgeport, WV
10/9/2014
They came late on the day agreed to but finish before dark. The late arrival worked well because I did not have to leave work early. They charged the amount was fair and within the estimate.
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