Aztec Plumbing & Drains

Excellent response and communication, and willing to work around my schedule. The only thing is that it was a bit pricey.

Great job

Very friendly, quick, and thorough

My plumber, Glandrey, was competent and fixed my plumbing problem efficiently. He provided me with explanations -- and was cheerful at 10 PM on a Sunday night. Wow! Much more than I expected at that hour on a weekend! Thank you to "G" and Aztec!!

We originally hired them to do some work with the toilet in the Master Bath which they accomplished in record time. We were informed that the pipes used in our house were substandard and prone to leaking so we decided to have the whole house re-piped as well as replacing the Hot Water Heater and all new shut off valves. They completed the job in two days. The staff were very courteous and professional. Part of the job was to repair the drywall that had been cut open all over the house. NOTE: It does NOT include repainting the drywall, you are on your own for that. My hearing must have been bad when they were quoting the project. The drywall repair guy came the next day, which happened to be a Friday. He repaired all of the holes and did an outstanding job. This is where things got frustrating. In order to repair piping they had to remove the Refrigerator and the dishwasher so they were just pushed out of the way in the kitchen. While the refrigerator was plugged in, it was not hooked up to a water supply. When we asked the drywall guy when they would return to re-install both of those appliances he said they would be there on Monday morning. While it was inconvenient to have to wait for the weekend not much we could do about it. So Monday came and went with no word from Aztec Plumbing. Most of Tuesday went by and still no word. So I called the office and got passed around a couple of times and finally was given to someone who told me that it wouldn't be until Friday before they could reconnect the appliances. This was unacceptable that it would take a week to come and reconnect two appliances which would be a 15 minute job and if I hadn't been in a wheelchair I would have done it myself. So to re-cap: Very good job. Very good employees. Very poor communication and poor customer service once they were basically done with the job and had already gotten paid. So, yes I would recommend them as the work they do is outstanding, but make sure you completely understand the scope of what they are quoting and a specific timeline.

The problem was there was no water, hot or cold, coming out of the shower. .Aztec plumbing called me back quickly and sent a plumber out the next day. He arrived on time, got right to work and diagnosed the problem quickly. He replaced the shower controller cartridge and all works fine now. He was here 45 minutes and the cost was $277, which was a typical cost from a plumbing company. I would hire from this company again..

Servicemen was prompt and very professional. Clean uniform and wore shoe covers inside the home. All the issues inside and outside the home was repaired in a timely manner. The cost for these repairs was discussed with me prior to the work being done, which I appreciated. Very impressive company.

Scott did a great job explaining the process. He was courteous, professional and we are happy to have hired Aztec Plumbing to replace our water heater!

I thought the price for installing new workings to the insides of a toilet tank ($196.00) was excessive. And when the worker said he worked on commission I was sure of it.

Too costly for the service provided!