Avina Tree Service

Be Aware!!! AVINA killed my TREE and they DENIED it. We had a very nice big Brazilian Peppertree in our front yard (see photo #1). On 2/13/24, Fidel Avina from AVINA Tree Service trimmed the tree. A couple weeks later, some leaves started turning brown and drying up. Unfortunately, the Peppertree died completely in late June when all the leaves turned brown and dried up (see photo #2). I was told by a second tree company that my tree died because it was trimmed too much and also the chainsaw they used might be unclean. When I called AVINA Tree Service to take a look at our Brazilian Peppertree they trimmed, the first response I got from Chris from AVINA was Your tree was sick before we trimmed it. This excuse is not even logical. Fidel Avina and his team never told me my tree was sick before, during, or after the end of their tree service when I paid him $370. Our tree was very vibrant as shown on the photo before they trimmed it and I have confirmed with a nursery that a big tree will take years to die if ità ¢ s sick. Chirs kept telling me that he would send someone to look at our Peppertree again, but no one showed up. It was not until 10/7/24, that Fidel Avina showed up at our house to talk to my husband. He told my husband à ¢ it was your wife asking me to cut it smaller Yes. I asked him to cut it smaller. Isnt that the purpose of trimming? However, I did not ask him to kill the tree! The Peppertree would not need trimming if it was not big. I thought AVINA was licensed to do the tree trimming service and he claimed he has been a Tree Arborist for 20 years. To my knowledge, to become a certified Arborist in the state of California, you need to pass a written test after being in the Arboriculture field for a minimum of 3 years, but he blamed the paying customer for his own mistakes! To move forward, my husband offered to help with half of the cost of a new tree (so we can choose the tree we like) but Fidel asked my husband to also cover half of the tree removal on top of the cost of the tree. Lets be honest here, we went to a mainline Nursery with 9 locations in Southern California, Moon Valley Nurseries, in order to find out how much it would cost to replace our full size Brazilian Peppertree with a new one. The total cost was $19,334.35 with the Peppertree alone costing $14,999. We did not ask AVINA for $19,334.35 (see Photo 3) to replace the Brazilian Peppertree they killed. For less than $2,000, they should be able to remove the dead tree and plant a new younger tree than our now dead Peppertree. It is unbelievable to me that Fidel even asked my husband to pay for half of everything on their own mistake! I believe AVINA should first refund me $370.00, for the tree trimming service they failed at. After that, AVINA Tree Service can then talk about how to come up with a compromised solution with a younger tree.

Felipe of Avina Trees was a God send! Professional, understanding, customer service oriented, and delivers as promised. I have referred him to a couple friends and would not hesitate to hire him again.

I haven't had our trees trimmed since prepandemic. Avina Tree Service came in same day with a large crew and topped and trimmed 6 junipers and removed the offshoot babies on 6 sego palms in little over an hour and the place was spotless when they left. Their pricing is competitive and I would definitely use them again.

Avina Tree Service did excellent work on the two trees they trimmed. They are very good at what they do and they left my place clean and neat. I'm glad to get to know them for future tree trimming needs.

price and work quality are good! Also very efficiency!

Very easy to work with. Polite, professional. I feel like I got good value for my money.

5 stars

Made a quick decision yesterday to trim our tree before the Santa Anas. They called back immediately to set up a quote and were at our house within 2 hours. Spoke for a few mins, company is fully licensed and insured. We made arrangements to have them come next day and they were here bright and early, taking care of everything while we were at work. Arrived home to our tree trimmed down to my exact request and all of the shrubbery cleared that we've been procrastinating on getting rid of. FANTASTIC job. Friendly, experienced, and super professional. Will definitely use them again.

So i have used Avina tree service and always have had great service and they always do great work. I am happy with the pricing more than fare.

They were available and got it finished the day I contacted them. They were easy to work with and did an outstanding job.