All-Pro Services Ran, LLC

Sorry Wendy, I told you that we have a $150.00 minimum to come out to do any job and that it sounds like it would be around that price and possible a little more. When my worker arrived it turned out to be a bigger project than what I interpreted from our conversation. I also tell all potential customers that if they don't like the price there is no obligation to do the work. As far as dirt stains on your deck, we do the best we can to clean everything but stains do not usually come up. It may be time to repaint. I also wanted to touch base on the $75.00 charge you say the company that does the properties spring cleaning. We can also charge a cheaper price when we are already on a large complex for a day or several days but you need to take in account that we are coming out to do one small job so the cost goes up as we have travel and set up time involved. I am sure if you contacted them just to do your property alone, they would not do it for $75.00. I have been in business for 33 years now and have hundreds of satisfied customers. If you are not satisfied, please feel free to call me directly to discuss. 425-746-4829. Thanks, Ron

Kevin, you hired our company to come out and clean your windows(exterior only)on May 7, 2019. You said you would be out of town so just go ahead and leave an invoice by the front door, in which my worker did(perhaps it blew away?). July came and I never received payment so I reached out to you to find out about payment. You said you did not believe we did the window cleaning as you found no invoice so instead of calling our company to find out if we were out there or not, you just decided to hire another company. Not sure if you know this or not but when you hire a company to do work for you and you are not satisfied, by law, you need to contact that company and give them a chance to rectify any problems(which you did not do). Secondly, when you hired the other company to re-clean the windows, you had them do the interior and exterior and we only did the exterior so of course, you are going to notice a difference. You sent me the text message your other window cleaner sent you and this is exactly what it says because I still have it on my phone: "I do remember that the inside of your windows was probably worse than the outside there". So my question is, why are your inside windows worse than your outside? I think that pretty much sums up the answer. Because we already cleaned the outside windows. I also sent you a snapshot of the GPS in the van showing you that we were there and for how long we were there. I am truly sorry that we both went through this but I believe this whole thing could have been avoided if you just would have called or emailed the company to find out what happened to your appointment. Thanks, Ron.