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33 Years In Business

Company Details

  • Bilingual

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
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  • Sun:
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Achievements

Service Details

    Areas of Expertise

    • Appliance Repair Service
    • Furnace Install
    • Air Conditioning Install
    • Main Sewer Line
    • Electrical Panel Change Out
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Credit Cards Accepted

    Ratings

    3.6
    806 Verified Reviews
    • 5
      437
    • 4
      102
    • 3
      46
    • 2
      41
    • 1
      180
    Showing 1-10 of 806 results
    0.50 Linda L. Englewood, CO
    6/11/2024

    For starters you should know that they have an F rating with the BBB Do Not Use!!! Major scammer. The tech came out and gave me a written bid. he came back out the next week with the parts. Went to fix it and said he had ordered the wrong part and had to charge me another 200.00. I called the owner and was told too bad and he started yelling at me that I needed to pay and he was going to charge me for every minute that his tech was waiting for the money. He said his name was john and he threatened me that I need to make a choice to pay him or he would sue me. He was cussing and yelling and I had him on speaker and others heard him so I finally hung up on him. I did pay the tech for what he did and he was apologizing for the owners behavior. I had to tell him that if I receive future calls I will consider it harassment . The owner is a terrible person and is a terrible business man that has no idea or right to own and run a business. I should have looked at more reviews since it seems that this is a very frequent practice to rip people off

    3.0 Sophie W. Denver, CO
    6/2/2024

    We were trying to get a burner on our stove fixed. They tested and diagnosed an issue quickly, and replaced the part, but unfortunately that didn’t solve the issue. They ended up replacing several parts, none of which ended up solving the issue and we had to eventually replace the stove. The pros: they were always friendly and punctual and transparent about pricing, and they covered the cost of all the follow-up parts and visits since their initial diagnosis and replacement part didn’t fix the issue. The cons: we had a different technician show up almost every time, most were great but one guy seemed to have no idea what they were doing. They didn’t have most of the parts on hand so every time a solution didn’t work, we had to wait another 3-5 business days for the next part to come in. And obviously the issue was never fixed and we ended up replacing the whole stove.

    4.5 Helen L. Aurora, CO
    5/30/2024

    Showed up on time, very polite and efficient.

    5.0 Sharon R. Brighton, CO
    5/29/2024

    Allen came out to check a leak from the refrigerator filter. He found the problem and had it fixed and checked quickly. We had it checked under warranty previously and that company was unable to fix it and suggested replacing a $700 part that was not covered by the warranty. He even showed me how to dismantle a shelf that had spills under the rim so I could clean it. All for the price of the service call. I have his card in case of any other appliance problems. He would be the man to call.

    0.50 Duane A. Aurora, CO
    1/12/2024

    Made a appointment for a dryer repair. The repair guy was OUTSTANDING, polite, clean... Here is the downhill part. The only repair I needed on my dryer was the heating element. They waved the $125 appointment and dionostic charge if they did the repair. Now I can understand a bit of a increase in parts and labor to make some money- but this amount was beyond belief... The repair guy came back and told me it would be over $400- I was like what the hell. I told him how- he said his boss told him that is what to charge for the job... A $53 part was marked up to over $275, Labor time was about 180 , tax and I am not sure what else.... Madness- I paid the $125 for the dionostic and it was done. I called Action to speak to the lady again about the price increase and how unhappy I was that it went like this. This time she was rude, smart *** and unprofessional....... So today- I went to Appliances Factory and got the exact part they had for $58 dollars. Took off the back, put it in and that was at.... This company has got to be a bigger scam artist then our school systems are. I also need to mention- I contacted 2 different companies and got a cost of right around $200 for everything... I will be posting complaints on a daily basis to make sure folks know about this rip off of a company... Please do not hire Action Appliances in Aurora Co. I do not recommend them to anyone...SENIORS BEWARE OF THIS ONE!!!!!!!

    0.50 Eric S. Aurora, CO
    12/27/2023

    A scam and rip off they charge me $1500 for 2 hours of work That's with their drivetime included. Would not give me a receipt with the breakdowns of how much parts were looked up found out the part was $200. The lady told me on the phone that the parts was 700

    0.50 Todd B. Denver, CO
    12/21/2023

    My washing machine was fixed and had a 3 months guarantee . 3 weeks after the guarantee expired, the same problem happened again. The owner of Action Appliances refused to even look at the washing machine without charging me a $90 fee. That seemed completely unreasonable to me. This company is impossible to deal with. Look elsewhere if you need help with you appliance.

    4.0 Rod F. Englewood, CO
    12/14/2023

    Very good

    5.0 Ali Y. Aurora, CO
    11/9/2023

    Jose was very polite and the customer service was great

    5.0 Judy W. Littleton, CO
    11/4/2023

    derek arrived on time, took off his shoes without my asking,diagnosed and fixed the problem promptly and even helped me move the stove for cleaning

    Photos

    Action Appliance, Inc.
    New Funace In a Closet

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