At Your Service Heating & Cooling, LLC

Response was great and finished job in one day.

In a genuine crisis when my boiler failed, I was turned away by six other companies. At Your Service was my hero, answering immediately and scheduling Jason and Ryan, who were nothing short of incredible. They provided a swift, honest diagnosis and took the time to transparently explain why a full system replacement was the safest and most efficient long-term solution—no pressure, just facts. Their communication was outstanding; they kept me informed and comfortable with every single step, ensuring there were no surprises. When our home grew cold during the install, their compassion truly shone as they proactively checked on my family's comfort. They also presented flexible, affordable options that perfectly respected my tight budget, delivering a high-quality, efficient system with impressive speed. The work area was left spotless. I cannot recommend Jason, Ryan, and At Your Service enough. They have set the gold standard for honest, skilled, and genuinely compassionate service.

I had an appointment scheduled for 9/1/25 between 8-12 pm. No one showed up. No one called. It is now the next day. I have called at least 4 times and left a message for a human to get back to me and no one has called. I would not recommend this company.

If I could I would rate this company with zero stars. I signed up for the annual service plan in March of 2025. I paid the fee and as of today July 1st this company has cancelled or was a no show for 4 separate appointments. These are 4 days that I took off of work to be present for my appointments that I can?t get back which I explained to their representative after each cancellation. You would think after 2 cancellations they would prioritize my 3rd appointment but they didn?t. The first 3 appointments the excuse was the tech was sick which I wasn?t told until after my service window passed. The 4th was the truck broke down after my service window passed. They are clearly trying to run the clock out and not provide a service we while taking my money. When I requested a call to discuss the matter no call back. So as of now this company has my money but has not honored their side of the contract. I?ve requested a refund as it is clear that this company doesn?t value me as a customer

After getting a reasonably priced HVAC tuneup, which they did a much better job than the other vendors that I’ve used before, they found a motor that was on its last legs, and they arranged to purchase it from the original manufacturer and they replaced it in a prompt and efficient manner. Would be glad to give anybody an excellent. . Would be glad to give anybody a excellent recommendation for Jason and his services.

Fast, courteous and thorough service on a steam boiler that needed some refurbishment.

Excellent experience from initial call at office, then technician (SOL) showed up prepared and educated. Sales representative was prompt and worried about the well being of my family. Save yourself the calls and hire this company

Their technician Jason Lord was a true professional. Not only was he proficient and highly skilled at his craft but was a true professional with his customer service skills. It is very rare to have both qualities of mechanical skills and customer service expertise. I would recommend this company to anyone that needs HVAC repair.

They couldnâ t have been more helpful. They were polite, professional, and thorough. I asked a lot of questions and they were very patient and walked me through the entire process. Thank you so much, Ryan and Jason and Deb!