ARS of Virginia

4.6
205 Verified Reviews
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Corporate Account

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Learn about our screening process

92% Recommended

76 Years In Business

Company Details

Contact

Serving You Locally
Manassas, VA 20110
http://www.arsofvirginia.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Service Details

    Areas of Expertise

    • Drain Clearing
    • Sewer Main Clearing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.6
    205 Verified Reviews
    • 5
      163
    • 4
      25
    • 3
      4
    • 2
      3
    • 1
      8

    Highly rated for

    • Overall Rating
    • Customer Service
    • Quality

    Reviews

    Write a Review
    Showing 1-10 of 205 results
    1.0 Cecilia M. Mclean, VA
    2/20/2025

    I will NEVER use ARS of Virginia again! ARS failed sales & installation. During sales pitch on 12/17, I was told install team would cover floors & anything else. 12/18- During HVAC installation, install team drilled into the brick wall to run the pvc piping outside. They did not cover anything so the brick dust went everywhere! They also failed to seal around the pvc piping hole indoors so cold air was seeping in. Lastly, they spilled pvc primer that is not removable all over my white floors. 12/21- Called ARS b/c house was filled w/ a plastic burning smell. ARS sent tech who said he could not smell anything due to his nasal congestion. He explained that new HVAC may need to ?air out?. 12/23- Heat stopped working in middle of night. Called ARS tech discovered that the air handler burned out b/c it was improperly installed. Plastic condensation tubing was installed outside so it froze & led to heat failure. That explained burning plastic smell b/c air handler was working overtime.

    5.0 Amanda R. Charles Town, WV
    2/6/2025

    Friendly tech, who was able to get us an accurate second opinion.

    Response from Company:

    Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.

    5.0 F S.
    2/6/2025

    Very professional. Very competent and able to resolve the problem efficiently.

    Response from Company:

    Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.

    2.0 Frank A. Stephenson, VA
    1/31/2025

    Poor costemer service

    Response from Company:

    We appreciate your feedback although we're sorry to learn your expectations weren't met. If there are specific concerns or suggestions you'd like to share, please contact our Quality Assurance Manager, James, on 703-361-7070 for further discussion. We're committed to utilizing customer feedback to improve our processes.

    4.0 Patrick R. Lovettsville, VA
    1/7/2025

    Project was completed in a timely fashion. They provided excellent customer service and were quick to resolve any issues. Would hire again.

    Response from Company:

    Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.

    5.0 Andrea J. Spotsylvania, VA
    12/26/2024

    The technician Antoine at ARS was very knowledgeable and professional in repairing the heat pump.

    Response from Company:

    Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.

    5.0 Rg L.
    12/24/2024

    Did great work and very professional

    Response from Company:

    Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.

    N/A Martin D. Reston, VA
    12/18/2024

    First crew wasn't great at all. 2nd crew from ARS fixed issues that 1st team did.

    1.0 Arlene T.
    11/18/2024

    Biggest crooks I've dealt with recently. I was stood up for a seasonal maintenance appointment. Once rescheduled, I was significantly over-charged >3x what I should have been charged. I was contacted to schedule maintenance again, one month after I already had service. And, now I cannot get ANYONE from ARS to call me back to address the billing error and no one answers the phone there. AVOID this company at all costs if you value customer service and don't want to get ripped off!

    Response from Company:

    We appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our Quality Assurance Manager, James, a call on 703-361-7070 at your convenience.

    5.0 Tammy D. Pensacola, FL
    11/7/2024

    they were good all around.

    Response from Company:

    Thank you for taking the time to leave us a fantastic review. We appreciate your feedback and you choosing us as your premier service provider.

    Showing 1-10 of 205 results Showing 0 of 0 results
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    ARS of Virginia
    Unclog Drain

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