Swimming Pool Services & Contractors in Hoffman Estates, IL

"Very good communication and done in a timely manner. Will definitely keep working with them."

"Alex and his team were very professional. They guided us through the patio project and also installed a built-in firepit, custom seating around the fire pit, a built-in grill with a granite counter, a built-in pergola, and a paver installation (custom design). Finished project on time and within the agreed budget. Excellent job!!"

"They respond very promptly. Evenly priced. Very personable and easy to talk to."

"Fidel Chavez was very courteous, accommodating and prompt. His work is excellent and reasonable. His installation of new equipment was very professional. We are looking forward to call him the next time we need help with our pool. Thank you Fidel and Home Advisor for listing his business in our neighborhood. Eva Lauterbach, Schaumburg, IL."

"Michael provides outstanding customer service and is very knowledgeable. He will also tell you when he doe snot know something instead of making something up. As for customer service again, he came out on one day's notice to close my pool on a day that was 20 degrees and snow everywhere. I could not ask for more."

"Technicians were helpful and kind"

"Matthew is one of a kind. Heâ s down to earth, very knowledgeable and dedicated to his job . I needed my water heater installed for my daughters birthday. This was not a small job. I needed over 150 feet of pipe laid down. The weather was terrible and instead of rescheduling, Matthew brought patio umbrellas to work under. He had a hiccup due to my pool heater being ancient. Matthew installed new parts and got her fired up. That night my pool heater was installed and functioning. I highly recommend hiring him."

"Tim and his team performed ourpool opening with care and diligence and skill. They had everything needed to complete the job and to fix problems the pool installer left undone. . Took their time. They were neat and polite and came out in a rainy and muddy day! Overall I would say they were spectacular and we will use them for pool closing and opening each year as long as they are available. Reasonably priced and work well done. We'd highly recommend them to anyone needing pool care."

About us: "McHenry Pool Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business."

"Without a doubt the best contractor I have ever worked with in my entire life. Arrived to begin the project on time and even when the weather did not cooperate they pushed through and completed the job. Cleanup was phenomenal... they even cleaned up after other contractors that had left materials behind. The owner, Doug, is very personable and easy to work with. He even went above and beyond to help complete a project another contractor left unfinished. We highly recommend Doug and the entire APS team."

"WOW - working with Jaime and his crew was remarkable. They plastered my 44 ft X 18 pool, changed out two pumps, replaced jets, fixed my heater, and spent meticulous detail to make sure the pool was open and running before they wrapped up the job. They were professional, courteous, responsive, and truly cared about my concerns. Jaime came out and gave me a quote the same day I requested it on Home Advisor. They addressed everything perfectly. They also made certain to clean up after each day so there was no mess around since the job took 6 work days in total. The crew arrived promptly each morning between 7 and 8, and stayed until the day's work was done. I received quotes from many other larger firms - all were about 20 - 25% higher cost that JV's Pools. You should have no hesitation using a smaller firm like JV's! I was concerned at first since it was such an important job but was SO GLAD with the decision. What I noticed was that working with a smaller 'boutique' firm like JV's pools made the personal experience and customer service that much better. I could always call the owner on this cell phone, even in the evening, and he could answer any questions I had. Jaime and he lead foreman all have over 30 years experience with pool construction and repair before they started their own firm (I cannot verify this but this is what they told me - and I believe it). Also important to note - other pool companies I have worked with in the past always tried to 'keep me stupid'. I am a new pool owner (I bought a home with a pool in 2010) and the companies would services the pool, open the pool, and close the pool in a way that felt like they were intentionally avoiding me so I could never ask questions, thus always be dependent on them. Jaime and his team did the opposite. They gave me tons of practical advice on being a pool owner - - - and the guy who does service that they work with took the time to even show me how to use the complicated chemical testing kit that i never really understood (I used test strips, but now I will use the test kit). I even learned more about my heater - - - who knew! Thanks Jaime, Freddy, Raymond, Herman and the rest of the crew! Well done."

"Absolutely fantastic guys! I had a complete disaster with algae, oil, and had drained my above ground pool. They came out and knew exactly what to do! I’ve also hired them to come back next year for maintenance. And was super impressed that they want to teach me how to maintain pool. Great guys! HIGHLY RECOMMEND THEM!!!!"

"Very personable and communication is pretty good. Just a little off on time but came the same day and did a great job! I will continue to use his company."