Tru Appliance, LLC

Excellent service by Lakendra, who repaired our dishwasher. She was professional, friendly, efficient and exceptionally tidy on the two occasions she came. She was right on time and kept us informed regarding her time of arrival. Highly recommend Lakendra!

The job was done efficiently . Gregory did an excellent job with my fridge and explained to me patiently the issue of my fridge. He is very friendly and knowledgeable of the work that he does. I was touched when he helped me with my light bulbs which was not part of his job. He installed it for me when I mentioned that I just had surgery. What a great guy! I recommend him highly.

DO NOT USE. Horrible customer service. Was under warranty, so had to go with them, but kept changing time of visit, wouldn't answer calls, unexplained office closings, etc. Took three weeks to replace an igniter.

Lake sea, the technician was very nice and professional. She seemed to do a good job reattaching the dryer vent but if it doesnâ t hold I have a 6 month warranty. That is good to know.

The best repair service ever. My LG refrigerator went dead and I'm extremely thankful that repairmen Gregory and Brian was able to bring it back to great working form. They were both professional and knowledgeable about the issues. I would definitely recommend this company because of their expertise. Customer service representative Joanna was very helpful and understanding. She was equally professional . Fantastic team that gets the job done.

I think this is the best appliance repair company I've ever used. They answered the phone on the first call, scheduled a same day appliance repair and completed the repair with parts they anticipated they would need. Their pricing is upfront and very reasonable. They go above and beyond what I've ever experienced with other companies.

Joanne was very helpful and tech Gregory was very professional and we'll.organized and contact us early for time plan ahead. Explain about appliance well we can understand in detail. Best tech we ever met. Super job.

This company does everything and anything. Customer service is excellent. Technicians are extremely knowledgable and professional. We have a refrigerator where the factory manual has errors. This company was able to make the correct diagnosis, obtain the correct part and share this information with the manufacturer. We are very grateful for this expertise. Refrigerators have become mini-computers and this team stays focused until the job is done. It is hard to go without a refrigerator, especially during this pandemic. Thank you Tru Appliance for helping us. Job well done.

Very prompt service and follow up and Greg was great !!

They do a thorough job and they are upfront with pricing. Great customer service also.