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Learn about our screening process

6 Years In Business

Company Details


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Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Appliances (All Types) - Repair or Service
  • EPA/CFC certified
  • Specializing in sealed system repairs
  • High End Appliances (Sub-Zero, wolf, Viking, Thermador, Bosch, Miele...)
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted


68 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1
Showing 1-10 of 68 results
5.0 Jeffrey W. Silver Spring, MD

The best repair service ever. My LG refrigerator went dead and I'm extremely thankful that repairmen Gregory and Brian was able to bring it back to great working form. They were both professional and knowledgeable about the issues. I would definitely recommend this company because of their expertise. Customer service representative Joanna was very helpful and understanding. She was equally professional . Fantastic team that gets the job done.

5.0 Phil R. Austin, TX

I think this is the best appliance repair company I've ever used. They answered the phone on the first call, scheduled a same day appliance repair and completed the repair with parts they anticipated they would need. Their pricing is upfront and very reasonable. They go above and beyond what I've ever experienced with other companies.

5.0 Katie K. Rockville, MD

Joanne was very helpful and tech Gregory was very professional and we'll.organized and contact us early for time plan ahead. Explain about appliance well we can understand in detail. Best tech we ever met. Super job.

5.0 Randy A. Ocean View, DE

This company does everything and anything. Customer service is excellent. Technicians are extremely knowledgable and professional. We have a refrigerator where the factory manual has errors. This company was able to make the correct diagnosis, obtain the correct part and share this information with the manufacturer. We are very grateful for this expertise. Refrigerators have become mini-computers and this team stays focused until the job is done. It is hard to go without a refrigerator, especially during this pandemic. Thank you Tru Appliance for helping us. Job well done.

5.0 Ype V. Rockville, MD

Very prompt service and follow up and Greg was great !!

5.0 Florence N. Rockville, MD

They do a thorough job and they are upfront with pricing. Great customer service also.

5.0 Celina R. Bethesda, MD

Prompt response and they have helped us in the past. Very honest, knowledgeable and professional. Just called them on a Sunday before a holiday, and they called me right away.

5.0 Chengqing L. Gaithersburg, MD

Slightly late for the first appointment, but excusable. Gary is very knowledgeable and is able to point out the problem right away. Ordered the parts and Fixed it on the 2nd trip. Highly recommend this service.

4.5 Leslye H. Silver Spring, MD

Greg was very meticulous with his work and took his time to make sure that everything was working, done right, and to our satisfaction. Thank you.

5.0 Angie D. Bethesda, MD

I highly recommend this company from my initial contact to the completion of my repair. At every step I was well informed as to the status of the repair and answered all my questions. I felt valued as a customer and would use them again without hesitation. The cost of the repair was detailed and well priced. Thank you


Tru Appliance, LLC

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
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