Tropical Outdoor Solutions, Inc.

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9 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 8:00 AM - 4:00 PM
  • Tue: 8:00 AM - 4:00 PM
  • Wed: 8:00 AM - 4:00 PM
  • Thu: 8:00 AM - 4:00 PM
  • Fri: 8:00 AM - 1:00 PM
  • Sat: Closed
  • Sun:
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Irrigation System Installation
    • Irrigation System Service
    • Low Voltage Landscape Lighting Installation
    • Landscape Design
    • Landscape Installation
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.8
    147 Verified Reviews
    • 5
      135
    • 4
      9
    • 3
      0
    • 2
      1
    • 1
      2

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 147 results
    5.0 Marlyn C. Nokomis, FL
    5/21/2024

    Without a doubt, I express my admiration for this Company. Undoubtedly, Tropical Outdoor Solution is an outstanding organization. The proprietor, Kyle, along with the entire team, exhibits remarkable discipline, work ethics, and commitment. I extend my gratitude to Paul, Danny, Nate, Andrew, Ricky, and, of course, Sam for their unwavering assistance throughout the entirety of the project. Youâ re are all wonderful guys!

    5.0 Mary jo R. Sarasota, FL
    10/16/2023

    Being in business for many years ourselves, we know that nearly every business is going to get a bad review from time to time. We also know that you canâ t please all the people all the time and there are two sides to every story. Tropical Outdoor Solutions is no exception. After reviewing all their reviews, the good outnumbered the bad 100 to 1 â and we dug deeper. You canâ t ignore a bad review, so we put Tropical Outdoor Solutions through the wringer before hiring them. They answered every question we asked directly and forthrightly; they spent a lot of time talking about our project; gave us alternatives and worked hard to meet our budget. The work and plants were top of the line; the crew was hardworking, polite, professional and went the extra mile on everything. They finished the job a day earlier than promised, and they couldnâ t have been nicer or more professional. Management was very knowledgeable and helpful, and when needed other providers for peripheral services, like mowing, fertilization, etc., their referrals were great to work with as well. We will hire them again for future projects, and we give them the highest rating possible, 5 stars!

    5.0 William H. Nokomis, FL
    9/13/2023

    Tropical Outdoor Solutions, Inc. is a very good company. They are responsive, knowledgeable, and hard-working. Our job was probably a medium-sized job and they finished in 2 days. We had three new plant beds installed, one extended, and one replanted. The latter involved removing 60 ft of very mature shrubs and replanting with large replacement shrubs. The other four beds involved removing the turf, spreading topsoil and mulch, and planting 12 large palms. The only thing I would recommend for future customers is to have the existing sod killed back with a nonspecific herbicide such as Roundup before any other work starts because the remaining stolons of southern grasses (you will be hard-pressed to get them all) will send up new shoots through the mulch which you'll have to spray to kill anyway. Tropical Outdoor also did a very good job removing and replacing our existing drip irrigation system with new equipment that works vey well. I would say that, for the amount of work that was involved, the price was quite reasonable. I would strongly recommend this company.

    Response from Company:

    Thank you for taking the time in leaving us a great review! We always appreciate the positive feedback.

    0.50 David G. Bradenton, FL
    6/26/2023

    We hired Tropical Outdoor Solutions to replace nearly all plantings, lay new drainage pipes and install entirely new irrigation and lighting systems. In many cases, Tropical was unable to obtain prescribed specimens, and some were so small that they stood little chance of surviving. Plantings were unevenly spaced in many places. Failure to level the ground after excavation created uneven turf. Sod was laid blocking two gutter drainage outlets. No irrigation was provided for an area of shrubbery. Metal edging had to be revised several times. Landscaping of a small atrium, part of the original plan, was never done. Tropical told us that the project would take about three weeks; instead, they were here for more than six. The project lacked adequate supervision and monitoring, and several requested adjustments were either not carried out or ignored completely. The attitude and behavior of some members of the crew were very unprofessional. When asked about a warranty on plants that did not survive, we were told that the warranty was only 30 days. Our understanding is that the industry standard is at least a year. We entrusted a six-figure job to Tropical Outdoor Solutions but were left with an incomplete and unsatisfactory result. We cannot recommend Tropical Outdoor Solutions for carrying out sizable landscaping projects.

    Response from Company:

    Tropical Outdoor Solutions appreciates everyone that spends their time to leave us a review online following our performance of work at their residence. We take great pride in offering our services in Sarasota and surrounding areas. As a company, all of our Installers, Managers and Owners strive every day to put forth the best work and quality products possible. We ventured into a new avenue of work presented to us in this situation where we were hired as the installer for a local Sarasota Landscape Architect. On this project we provided the installation labor and materials chosen by the Architect. In truth, this project did not go smoothly at all. As the true leader of the project, the Architect spent very little time on site and would instruct us to just go off the drawings which were not of scale and inaccurate where the fence was to be placed mid project. He would show up days after our requests to look at areas and make us move plants, rocks and trees that were installed initially per his drawings. We were instructed to install a metal landscape border next to and under massive Royal Palms, Oaks, Mature Magnolias and Bismark Palms where it should have never been installed due to roots and future problems that they present. Yes, what should have been a few weeks to complete was dragged out by the homeowner and the Architect in having us return at least 8 times beyond what we felt was necessary. We did indeed return multiple times in effort to perfect the job to everyone's satisfaction. Eventually, we arrived on point after redoing many aspects that should not have required it. We stuck to it and endured until the point everyone signed off and final payments were made. The homeowner hired us multiple times following this work to attend to other issues he was having with lighting and irrigation. In a similar review on another platform, he stated he hired us to do a 6-figure installation but in fact he hired an Architect, and we were merely a sub-contractor. He states another 5-figures was spent to correct the situation with the same Architect following our installation. Obviously, even the Architect is unable to satisfy this customer's expectations. The Atrium water feature mentioned was never chosen or installed so of course we were unable to complete plantings in the area. Money was withheld from contract to ?fix? things by the Architect, we suspect it was never given back to the homeowner. We ended up absorbing the cost for all the plants in that area and were paid nothing for that portion of the installation. Deer soon became a major problem following installation of plants. They were eating the plants that the Architect chose almost as quickly as we were able to get them in the ground. The Architect takes zero responsibility for poor plant selection and deflects the issue back upon us. In the end, it cost us thousands of dollars in replacement plants and labor. The Homeowner became very upset at this point understandably but is placing the blame on the installer not the responsible party which was the Architect.

    5.0 Michele M. Venice, FL
    6/24/2023

    Great experience! Came out, gave me a very affordable estimate and did the work within a few days of the quote. Definitely will use again.

    5.0 Philip M. Bradenton, FL
    5/2/2023

    Boss came and discussed what was to be done and left 3 workers and they took over and did everything that was discussed perfectly. Happy I chose Tropical Outdoor Solutions.

    4.0 Angie E. North Port, FL
    5/2/2023

    They are very knowledgeable Kept appt time, did work in a timely manner After job was secured, never saw the owner again. He did not check quality of his workers job or visit personally with us as owners again. Felt as though money was more important than customer satisfaction.

    5.0 George G. Englewood, FL
    4/10/2023

    Great team work among crew. Very polite and accommodating. Would hire them again.

    5.0 Cathy M. Sarasota, FL
    3/31/2023

    We had a few problems with sprinkler lines being cut but they were quick to respond and fix all problems. Would definitely recommend their services!

    5.0 Minna T. Bradenton, FL
    3/23/2023

    Aaron was helpful and prompt. Landscaping they installed looks great!

    Photos

    Tropical Outdoor Solutions, Inc.
    26
    Landscape Install 05/2024
    12
    Drainage
    4
    Landscape Photos
    2
    Bonsai and Yamadori
    28
    Landscape Before/After
    6
    Pool Drain Installation
    7
    Eye Catching lighting
    9
    Specialty Tree Irrigation
    3
    Dock Lighting
    20
    Low-voltage LED Lighting
    2
    LED Lighting
    2
    System Upgrade

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