- Residential Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process100% Recommended
8 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 7:00 AM - 8:00 PM
- Tue: 7:00 AM - 8:00 PM
- Wed: 7:00 AM - 8:00 PM
- Thu: 7:00 AM - 8:00 PM
- Fri: 7:00 AM - 8:00 PM
- Sat: 8:00 AM - 5:00 PM
- Sun: 8:00 AM - 5:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Tank Water Heater repair and installation
- Tankless Water Heater repair and installation
- Water Filtration & Conditioning
- Instant Hot Water Recirculation Pumps & Systems
- Pressure Regulators & Thermal Expansion Tanks
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 51-60 of 126 results
4.0
Jeffry S.
Newhall, CA
6/18/2020
I never received a paid invoice??? When will I receive an invoice?
Response from Company:
Hi Jeffry, Thank you for the feedback... As per the phone conversation we just had, our invoices are sent out through an automated system when we complete a work order. I apologized that there was an error with the automated email, manually resent that email to you, and confirmed you received it while we were on the phone. You indicated that the only reason you gave us a negative review is that you didn't receive the invoice, you stated that other than that everything was great, and said that you would be updating your review, which we would greatly appreciate. For clarification to anyone reading this, we are a paperless company and our invoices are emailed when the work is completed. We present a quote via an iPad, get Authorization Signatures before performing any work, and then get signatures for "Acceptance of Work Performed" at the completion of the job. When the Technician closes out the work order the system emails the invoice. We came to Jeffry's home on 2/25/2020, provided an estimate to do the job, emailed the estimate to Jeffry, and left the home. He called us back on 2/29/2020 to schedule the installation of his new water heater on 3/2/2020. We installed the new Bradford White water heater up to Building & Safety Code, we matched a competitor's quote, as per our Best Price Guarantee, to ensure Jeffry received the best price available to him, and we got the job completed in within 2 hours. I hope this explanation helps anyone who is wondering what happened here. We take great pride in offering exceptional customer service, especially within the contracting industry. We use top quality parts, our Technicians are highly trained, and we stand behind our work. If you need anything, give us a call, we're here to help! Thank you, Anthony Hamilton
5.0
Stephanie B.
Norman, OK
6/16/2020
Prompt response. Professional conduct and very reasonable.
Response from Company:
Hi Stephanie, Thank you for taking time out of your day to leave a review for us, we really appreciate the 5 Star Rating! Let us know if you ever need anything else. Sincerely, Anthony Hamilton
3.5
Jane W.
Woodland Hills, CA
6/9/2020
Iâ ve been very happy with the service Iâ ve gotten from Anthony and Evan at The Water Heater Company. They have repaired my water heater, installed a hot water recirculating pump, and now installed a new water heater. They have been thorough and professional and very responsive. I have total confidence in them.
Response from Company:
Hi Jane, I hope all is well! Thank you for taking the time to leave a review for us. I see that it is showing a 3.5-star rating but you gave us 5 stars on all three categories so I'm not sure what is going on with that, but I know from our conversation that you are very happy with our services. We really appreciate your business and look forward to serving you again in the future. Best, Anthony Hamilton.
5.0
Rachel Q.
Los Angeles, CA
6/4/2020
Good value for the money
4.0
Chad H.
Sagle, ID
5/29/2020
Very friendly and prompt service.
5.0
Larry L.
Thousand Oaks, CA
5/16/2020
The technician was excellent...hard working, extremely knowledgeable and very nice!!!
5.0
Jacq D.
Woodland Hills, CA
5/11/2020
Dale from water heater company is excellent very neat with his job . Anthony who called me regarding the project was very honest and kind . I will always use them and recommend them to my friends and family
Response from Company:
Thank you for sharing your experience and for the 5-Star Review!!
5.0
Terry J.
Canyon Country, CA
5/8/2020
Scotty was professional and new his stuff
5.0
Jill C.
Canyon Country, CA
5/5/2020
Professional. They were here the same day I called and installed new one same day.
4.0
Lito C.
Oxnard, CA
4/29/2020
They came in on time and contractor/technician was knowledgeable at his task
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