Red Cap Plumbing & Air, LLC

Had clod drain Mohamed came out and made it right,

Two years ago, we made a regrettable decision to hire a Red Cap representative to repipe our home. Since then, we have encountered numerous issues. Initially, the pipes were left exposed in the bedroom, and subsequently, the water pressure became a significant problem. Despite being assured that we would not require water filters for the next decade, we now find ourselves in dire need of them. The replacement cost is exorbitant at $800, which is unreasonable for such a poor job. Consequently, we are unable to secure another house service provider due to the unsatisfactory work done by the previous representative. Patty Perez

Very responsive and they made an attempt to educate me on sk stuff as well…. Definitely use them again.

Great job by a personable expert. Will use them again when the need arises

Very good service tech very well with knowledge. Saved the day for sure.

Had a leaking ice maker water line that was waking. It had no shut off valve and had to call the service Friday night at 6:30 pm . Had to have main water line to house shut off. Therefore could not use any kind of water . They arrived promptly at 7 pm had it repaired professionally with a new shut off valve . Professional, knowledgeable, and efficient. Will definitely call them again if needed

As usual, a wonderful experience! Convenient, professional, and done well. Thanks, Red Cap!

We had inspections on our four air conditioning units. The representative was courteous and wore "booties" each time he came into the house. He clearly document with photos all the issues with our systems, but also let us know it was not a crisis situation. We did not have any work done that day, but know how to plan for the future.

Quick response! Excellent and friendly service. Great job!

I booked this service through HomeDept for AC tuning and inspection. While the technician performed some checks and claimed to have cleaned the drain pipe , it was not done properly. Five days later, the AC unit began leaking. Not only was the drain left uncleaned, but the technician also improperly repositioned the sensor. Because the sensor was out of place, the AC did not shut off when the drain filled up, causing water to leak. I also have a secondary sensor designed to detect water leaks and trigger an alarm, but it was moved away from the drain pipe, worsening the situation. Unfortunately, we only realized the problem when water started dripping onto the sofa downstairs. Overall, this was a very disappointing experience, and I would not recommend this service to others.