Quality Services, LLC

I’ve had a great experience with their service. They are reliable and always responsive—I can call them anytime, even during emergencies, and they arrive quickly. The team is professional, friendly, and consistently provides excellent service. Highly recommend them! Regards Yeshi

This is my second time using Quality Service. They arrived on time they were professional. I gave my neighbor's their contact information. Look forward to more projects.

They were very professional curteous always on time. They did a phenomenal job on our floors. Will definitely use their services again.

Jenny and her team were great. They did an awesome job renovating my aunt's townhouse to get it ready for sale at a very reasonable price. I will certainly use them again for my house and my siblings have already asked me for her contact information.

Review of Quality Services Pro It is with heavy heart that I write this review because I do not write reviews of anything unless I feel strongly, either positively or negatively, about the service that was provided to me. In this case, I am writing about my very negative experience working with Quality Service Pro, in Alexandria, VA. QSP provided renovation work to my town home. I wanted three walls removed and replaced with two decorative columns to provide a more open floor plan. The work required rewiring of a few electrical outlets, dimmer switches, and the relocating of plumbing pipe. The reason I waited so long to write the review, was because I wanted to include the total number of dollars I ended up spending to fix the issues that were left by Quality Service Pro. It was not until several weeks into the renovations that issues started to arise. The **electrician** on my build was a teenager who was not experienced in residential wiring. He created several junction boxes and used the wrong size electrical boxes which ultimately led to our house failing the first township inspection. I asked the company to make sure to send their electrician to the second inspection in case the inspector had any questions. QSP sent two non-electricians, who did not understand English, to the second inspection which I ended up failing for the second time. The inspector warned us we will be charged the next time we fail an inspection. The inspector was also very concerned about the quality of work being performed on my house and made sure to say so during the third inspection. Once the electricity was installed, QSP built the decorative columns which also housed the switches and electrical boxes. It is difficult for me to convey what a poor job QSP did on these columns. The electrical boxes were not centered on the columns, and installed right on the edge of the column. The holes that were cut for these switches were jagged with multiple cuts made into the wood. QSP also had to relocate a plumbing pipe from an interior wall to an exterior wall. When they replaced the section of flooring, there was half an inch **dip** in the floor that was clearly visible when the trim was replaced. Incidentally, the trim ended up being the wrong color and did not match the floor. I called QSP multiple times about the flooring and was told I would just have to deal with the appearance. When I said that was unacceptable, they finally sent out flooring experts who took one look at the dip and shook their heads in disbelief. Needless to say they were able to build up the sub floor and replace the wood floor in less than two hours. They also replaced some other wood planks that were hastily installed by QSP. Some cuts were so jagged, there were significant gaps between the floor boards. They also left giant gashes in the floor as a result of dropping equipment and tools from their ladder. Also, when they removed the protective sheeting on the stairs, the glue pulled the stain off my wood floors. When I had pointed this out to QSP earlier, they just waived my complaints off although when I asked them if this work would be acceptable in their house, they admittedly said no. After days of arguing with QSP about the (lack of) quality work, they agreed to give me a 10% discount (but did not offer to fix any of it). At this point I was so angry and frustrated with QSP, I just wanted them out of my house. They charged me $7000 for the work, but I spent more money to fix their mistakes. What I had to repair/replace: **replace 2 decorative columns ($1200) **sand and refinish hardwood floors ($4000) **cut out dry wall and replace plumbing pipe ($2000) As I said earlier, I only believe in writing reviews if the work was either very impressive, or poor. In this case, the latter. I am still very angry about the lack of quality on QSPs work!

Quality Sevices did great work at a reasonable price.

We hired Quality Services to paint the stairs, bathroom, and den area in the basement, and make a few repairs to the walls. Nelson came over and gave a quick appraisal and some helpful advice, they offered an estimate well within our budget, offered some helpful advice on the paint selection, and came in and performed all the work in less time than expected. They lived up to their name in every way, and we are thrilled with the results!

Another great job from Quality Services. They not only replaced all the carpeting in my home with hardwoods, but also painted throughout, removed a textured ceiling and reconfigured some closets for me to create more storage. Earlier in the year they remodeled a bathroom for me. I will not hesitate to contact them again for my kitchen in a couple years. From the men who performed the work, to the office staff, to owner,Jenny Arias, they all get 5 stars from me.

Good value