Puget Sound Plumbing and Heating, Inc.

In 40 years of dealing with contractors we've never experienced anything close to the con job Puget Sound Plumbing's plumber Joseph pulled on us. They ripped us off for $662 for 36 minutes of labor just to swap out the valves on our new tankless water heater, and we had the new valve kit. A horrible rip off by a terrible con artist plumber at PSP, Joseph, who claimed he was a journeyman. We contacted PSP to speak with the owner and the staff claimed "we don't have his number or email." Save yourself the con job, the headache, and a ton of money, just say no! All consumers can verify that ALL plumbers in Washington "bill by the hour," and the hourly union rate is currently $90 to $135 in Seattle, King County, and per Washington state L&I, and Plumber's Union local #32.

I specifically informed the esimator @ PSP that we had a very small job, replacing a pressure valve on our NEW Stiebel Eltron Tempra 36. ALL plumbing sites in King County offer "hourly plumbing rates." After being told PSP charges $1000 to replace a pressure valves and screw off and back on 2× 14" Pex water lines. The plumber said, "no, we don't chg labor by the hour to replace this valve." Our job only required 36 minutes in total labor, and Joseph was driving away at minute 40 on the timer, yet he charged us a supposed "discounted deal" @ $655.00. This was a total con/scam per Angi's as at MAX it was $165. Our plumber retired after 35 years, so we were searching for a new local plumbing business as we have Seattle multi-family properties, but instead we were scammed 100%! #facts Seattle union journeyman plumbers are $90 to $130 per hour and ALL of them DO work by the hour, and you can get several paper quotes at Angi's.com or contact Seattle Plumber's Union, Local #32. It's a con!

Very good work and quick service and friendly support.

they were on time went right to work explained every thing that needed to be fixed and they were very kind

Great technician who fixed our bathroom sink pipes same day as the office called me, Tyler called when he was on his way (right in the window the office stated!) and worked with us to solve the issue within our budget. I would definitely recommend them and will use them again.

Expensive, but timely and quality service.

The office was prompt, they got a crew and vehicle on site within a few hours, they had the parts to do repair, provided a quote before starting work, very professional. I've built a house, cabin, boats and owned fish plants for decades....so many experiences employing contractors and supervising maintenance staff.

The two plumbers involved were very knowledgeable and courteous. They fixed my toilet efficiently and quickly. I will use them again, if something comes up. It sounds silly, but it is nice to have the project finished.

Matt arrived on time, was friendly, courteous and professional. He clearly knew his stuff and answered all my questions. In a couple hours he replaced my old, broken water heater with a brand new shiny one. Once installed he checked everything out and then put his tools away, cleaned up the work area, and loaded up the old unit to haul away. Then checked the new system one more time for leaks.

Technician Duda great job.