- Residential Work
HomeAdvisor Screened & Approved
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Learn about our screening process89% Recommended
4 Years In Business
Company Details
Hours
- Mon: 5:00 AM - 11:00 PM
- Tue: 5:00 AM - 11:00 PM
- Wed: 5:00 AM - 11:00 PM
- Thu: 5:00 AM - 11:00 PM
- Fri: 5:00 AM - 11:00 PM
- Sat: 5:00 AM - 11:00 PM
- Sun: 5:00 AM - 11:00 PM
View All Details & Credentials
Service Details
Areas of Expertise
- Tub To Shower Conversions
- Shower to Tub Conversions
- Shower Remodels
- Walk-In Tubs
- Bath Replacement
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Save $1200
Save $1200 on the purchase of your new shower of bath!
Reviews
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Showing 11-20 of 74 results
1.0
Don K.
Howell, MI
8/4/2025
Lots of things went wrong. Getting service was difficult. Each person from different departments tried to blame the other department. The whole process from start to end was a pain. Don?t hire this company.
Response from Company:
We?re sorry to hear about your experience and the difficulty you had getting service. This isn?t the standard we strive for, and we take feedback like this seriously. Could you provide your name, installation address, or the approximate date of your project so we can locate the job details and review what happened? That will help us address the situation properly and work toward a resolution.
5.0
Valerie F.
Dearborn, MI
6/28/2025
Working with Premier Home Pros was a pleasure. Izzy Irizarry served as the installer for our new shower install. He is a skilled tradesman as demonstrated by the exemplary job he did on our project. Perfection. His work exceeded my expectation and we are thrilled with the quality of our new shower surround as well as the expert installation provided by Izzy.
Response from Company:
Thank you! We?re thrilled to hear Izzy?s craftsmanship exceeded your expectations and that you?re happy with your new shower. We appreciate your kind words and trust in Premier!
5.0
Pandy B.
Canton, MI
6/24/2025
Everything that was promised happened! They showed up on time and we?re very respectful of my property during the whole process. The workmanship is absolutely incredible! I would consider this shower installation, pure artistry the way every detail was treated. The job was done in a timely fashion. They left nothing for me throw away or clean up after the job was completed. I will use this company again and again and again, and have already recommended them to my friends.
Response from Company:
Thank you so much for your kind words. We're thrilled to hear that the experience met your expectations from start to finish. It's especially great to know the craftsmanship stood out and that our team took care of your home like it was their own. We truly appreciate your recommendation and look forward to working with you again in the future!
1.0
Mary H.
Sterling Heights, MI
6/8/2025
They replaced my toilet, along with other work. After they left, I lifed the lid, and discovered a large, U shaped hole on the edge. I called them and was told that it didn't matter as the lid had to be lifted to see the damage ( looked to be caused during manufacturing). I called again and let them know that I needed to have someone look at it. I was told that there was nothing they could do, but that they would send someone out on Monday. I waited for them, they never showed up and never called. They no longer take my calls. While it may not seem like a big deal to them, I paid them a lot of money for the toilet and install. The lease they could have done was to bring out one that wasn't damaged and exchanged the toilet.
1.0
Mary H.
Sterling Heights, MI
6/8/2025
They replaced my toilet, along with other work. After they left, I lifed the lid, and discovered a large, U shaped hole on the edge. I called them and was told that it didn't matter as the lid had to be lifted to see the damage ( looked to be caused during manufacturing). I called again and let them know that I needed to have someone look at it. I was told that there was nothing they could do, but that they would send someone out on Monday. I waited for them, they never showed up and never called. They no longer take my calls. While it may not seem like a big deal to them, I paid them a lot of money for the toilet and install. The lease they could have done was to bring out one that wasn't damaged and exchanged the toilet.
Response from Company:
We're very sorry to hear about your experience, and we understand your frustration. You deserve a quality installation and proper follow-up, especially after bringing this to our attention. Please contact our service team at 1.855.209.7818 (Line 4) with your project details so we can escalate this and work toward a proper resolution.
1.0
Alan G.
Macomb, MI
5/4/2025
Salesman told us that the new shower would be completed in one day. Well, it's been a month now and the shower is still not completed.......the glass door and wall, 2 shelves and 2 grab bars have yet to be installed. For the price we paid, we should get way better service than this. Not happy with Premier Home Pros.
Response from Company:
Thank you for your feedback, and we?re very sorry to hear about the delay and frustration. This isn?t the level of service we strive for. We?ve alerted our service team to prioritize your case?please call 1.855.209.7818 (Line 4) so we can ensure the remaining work is completed as quickly as possible.
5.0
Chrystal R.
Oak Park, MI
4/12/2025
Premier Home Pros converted my bathtub to a walk in shower in November 2024. The shower is beautiful and functional. I’m a senior citizen and I uneasy climbing into the tub to shower. The work was done in 1 day as promised. It’s been 5 months. I had a small leak where the shower frame meets at the bottom in the corner. I contacted customer service and the problem was a quick fix with caulking. The initial installers were professional, respectful of my home and cleaned up after the installation. I wish I had done this several years ago. I highly recommend this company.
4.0
Miki T.
Livonia, MI
3/25/2025
I am really happy with my new shower. I had a bathtub and old tile shower replaced. The installers were very nice, however could have been more tidy about the whole thing.
Response from Company:
Wonderful! Thank you so much for taking the time to leave us a review. We will pass along your feedback regarding the tidiness. We really appreciate it!
4.0
Trece A.
Detroit, MI
2/21/2025
THE INSTALLERS WERE VERY EXCELLENT. THEY ANSWER ALL MY QUESTIONS AND WERE VERY PROFESSIONAL. ONLY THING I WOULD SAY IS WHEN THE SALEPERSON COME TO GIVE YOU An ESTIMATE MAKE SURE YOU GET A SECOND OPINION. MY SALESPERSON SAID I HAD WATER DAMAGE AND WHEN WALL WAS BEING TAKEN DOWN IT WAS CONCRETE AND NO WATER UNDER THE WALL. Always be honest to the customer. I think he was not honest. Thank you
Response from Company:
Thank you for your feedback. We're glad to hear the installers provided excellent service and were professional in answering your questions. We apologize for any confusion regarding the water damage claim and appreciate you bringing this to our attention. Honesty is a top priority for us, and we will make sure to review this to ensure transparency in the future. Thank you for sharing your experience, and we?re happy you?re satisfied with the installation.
5.0
Kasey L.
Clermont, FL
2/20/2025
We had a great experience. The Installers were professional and communicated well with us. Also when I had questions or concerns they were quick to respond back and take of it. I love how it looks. So easy to clean!
Response from Company:
Thank you for your wonderful feedback! We're glad to hear that the installers were professional and responsive to your needs. We're thrilled you love the look of your new space and appreciate the easy maintenance!
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