Perfect Temp Heating & Cooling

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Learn about our screening process

10 Years In Business

Company Details

  • Veteran Owned

Contact

6813 Elm Ave
Loves Park, IL 61111
http://perfecttemprockford.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • HVAC
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.8
173 Verified Reviews
  • 5
    158
  • 4
    12
  • 3
    2
  • 2
    0
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 91-100 of 173 results
5.0 Chris N. Elgin, IL
10/10/2018

Prompt, professional, knowledgeable. They promptly diagnosed the worn out furnace, and replaced it with no issues.

5.0 Wally H. Rockford, IL
10/8/2018

Dave was an awesome guy to work with in resolving our furnace problem. Have already suggested family consider him for future needs. Add to that... he is a vet!

5.0 Tom A. Poplar Grove, IL
9/28/2018

Arrived on time. Diagnosed issue & repaired promptly.

0.50 Kim C. Rockford, IL
8/23/2018

If you want somebody you can depend on DON'T call these guys and don't believe the 5 star rating, it doesn't apply. If they schedule an appt they are not going to show up or call you back.

Response from Company:

Kim, Thank you for your review. We did everything we could do to please you. We were late by five mins. We came back by three times for free, and each time, we found nothing. We scheduled a Wednesday at 9 am, and you canceled. Again, I am sorry you feel this way.

5.0 Jason G. Belvidere, IL
8/15/2018

Was contacted within 5 minutes of choosing them on HomeAdvisor. Owner was courteous and professional and I received a quote immediately and an appointment the next day. I received an email confirming my appointment shortly after. The next morning I received an email stating the technician was on their way. The technician was very friendly and professional, and gave me a thorough explanation of all details of the work. Charges were fair and the work was completed very quickly.

Response from Company:

Early bird gets the worm ! Thank you for the opportunity!

5.0 Alex H. Rockford, IL
7/31/2018

Very polite

5.0 Christian S. Genoa, IL
7/20/2018

They did Great!

4.0 Mike T. Rockford, IL
7/9/2018

Great company, minus the lady you set up your appt. with. She said that there was a $80 service call. Said ok. But I was also told by her that if they were hired, the $80 would go towards the price of the total cost. She the next day called and left a voicemail, because she said i was lying about the $80. And that all calls were taped. I called her and said please play the taped phone call on speaker, and if i made mistake, i would pay ASAP. She said the customers never can hear the taped conversation that way. So i told her i will come into the company so i could listen to the tape. I know what she told me exactly. So she went on to say she deleted the taped conversation? So she lied about everything. But the company is a great company. But just because of her, not sure if i would use them again, unless i set up a appt. with someone else. Liked I said though, its a good company...

Response from Company:

Thank you for the review! I am glad you let us know about this problem. Andrea has addressed this situation. So, we do not charge for the service call if you go with a new unit. I think this is where the confusion came in. Andrea is new to our company, and you rattled her a little bit. She feared she would lose her job because of the mistake (which would never happen); we all make mistakes and hopefully learn from them. We, as a company, value you as a customer. Hope we can serve your family in the future! Thank you again!

4.5 Corey L. Poplar Grove, IL
7/7/2018

Heath came over immediately even in a non emergency situation. He was very professional and courteous. He did a good quality of work and I will definitely recommend him to others and for rehire. Thanks Heath.

Response from Company:

Thank you for the great review! But we don't have a Heath working here. Maybe recheck the company and make sure to let them know how great of a job they did!

5.0 Marianne C. Rockford, IL
7/7/2018

Perfect.

Response from Company:

Where the temp is always perfect!

Photos

Perfect Temp Heating & Cooling
Bryant
A/C Install
19
My work
41
Work done
3
Arm strong
18
Duct cleaning

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