- Residential Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process60% Recommended
60 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 7:00 PM
- Tue: 8:00 AM - 7:00 PM
- Wed: 8:00 AM - 7:00 PM
- Thu: 8:00 AM - 7:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 9:00 AM - 4:00 PM
- Sun: 9:00 AM - 12:00 PM
View All Details & Credentials
Service Details
Areas of Expertise
- Sunrooms, Solariums and Screen Rooms
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-5 of 5 results
5.0
Sarah H.
Austin, TX
1/17/2023
We have really enjoyed our new space and took only 3 days to complete
Response from Company:
Dear Sarah, Thank you for taking the time to share your experience! We are so happy that you are satisfied with your room! Sincerely, The Patio Enclosures Team.
5.0
Linda C.
Austin, TX
1/17/2022
{no comments provided}
Response from Company:
Dear Linda, Thank you for taking the time to review us. Sincerely, The Patio Enclosures Team.
1.0
Jay P.
Georgetown, TX
12/31/2021
I contacted this company for a window enclosure of my patio in June 2021. . My home was under construction and I was ready to move three months later. The salesman promise to have the windows installed by the time of moving. To my surprise no work was done before and after I moved. Their excuse was that they have transportation and supply problems and could not give a definite timeline when the project would be completed. I decided to cancel since I had waited enough and had traveling plans for the next six months. They said my $6,000 deposit was not refundable because I did not cancel within three days of signing the contract. To this day they refuse to return my money. I feel they deceive me and used my money to keep their operation going when they knew they could not meet their obligation to build the project on time.
Response from Company:
Dear Jay, This is not the type of experience we strive to create for our customers, nor would we ever intentionally deceive anyone. Our enclosures are custom fabricated to your home specifically. Once they are ordered and the manufacturing process has begun, we can?t just reuse them for another project. Which is why with any custom job, there is usually a non-refundable deposit to cover the cost of the materials. Our company, like most other companies globally, have experienced a multitude of supply chain and transportation issues off and on since the start of the pandemic. We can?t always forecast what other industry is going to impact ours and we are doing our very best to navigate the issues as they happen to continue to deliver our products and services to our customers in a timely manner. It is our understanding that the location you contracted with attempted to work with you and develop a reasonable solution, to no avail. Again, we are sorry that your project was not able to materialize in the timeframe given and that it was ultimately cancelled.
3.0
Jenny W.
Cedar Park, TX
6/24/2021
They havent resolved my issues yet. Still working on fixing the leak. they didnt send a very experienced installer so they had to come out several times. They didnt build it to code and the sub contractors they used were not fully qualified to do the job. The screen door is not installed correctly and I am still waiting for them to resolve this.
Response from Company:
Thank you for your patience while we work to resolve these issues in your project. Our team is dedicated to addressing your concerns and we value your feedback. Thank you, The Patio Enclosures Team
4.0
Samed P.
Leander, TX
6/24/2021
Everything wient pretty well.
Response from Company:
Thank you for taking the time to share your experience! We truly appreciate it and are so happy that you are satisfied with your room! Thanks for being a valued customer! Sincerely, The Patio Enclosures Team
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