Pacific Remediation & Restoration, LLC

Be aware of Pacific R&R! We hired them after a major flood caused by a failed water main pipe. They were one of the mitigation companies recommended by the City of Seattle?s assessor, so we trusted the recommendation. That was a mistake! The mitigation work was left unfinished in several areas, including doors left, concrete shower only half demolished, etc. After paying almost $15,000 the overall quality and follow-through were below expectation. Later on Mr Werner visited for the restoration estimate, but after that, neither him nor Mr Vincent ever followed up or provided the estimate needed to move forward with the insurance claim. Despite repeated emails, we were ignored, delaying our claim process by more than 10 days. Do not assume that companies recommended by assessors are necessarily the best choice. Take the time to research companies carefully before committing and stay away from Pacific Remediation and Restoration.

They were Awesome!! Called James early morning and they came out right away for water remediation. He was very professional and responsive and explained process. Hanley and Tim were very professional and explained everything they were doing and texted me when they were coming to check fans, dehumidifier and water levels. Would whole heartedly recommend them to anyone.