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3 Years In Business

Company Details

  • Verified Licenses
  • Veteran Owned

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: Closed
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Water Heaters and Tankless Water Heaters
  • Well Service and Repairs
  • Water Service and repair
  • Sewer Service and Repair
  • Gas Service and Repair
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.7
31 Verified Reviews*
  • 5
    28
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    2

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 31 results
5.0 Breanna S. Shreveport, LA
7/15/2024

Friendly service.

0.50 David D. Estes Park, CO
7/8/2024

I needed the "fill valve" replaced on two toilets. I called. They were very professional and could not promise me same day service (and they didn't), but required $150 prepayment. That should have been my clue. They came to my house and they were nice, knowledgeable, and professional. They wanted to take pictures of all my plumbing so if I called for anything else - they would know what I needed. Not a problem for me. probably took an hour from the time they got to the house before they actually started replacing the fill valves. Before they started they presented me with several options of service and warranties - from $288 to $1000. So the cheapest I could replace the fill valves was $288/toilet. what a rip off. I had tried to do it myself and the only thing I couldn't do was loosen a nut underneath the bowl because I could not get a tool on it. IT'S A 15-30 MINUTE JOB x 2 - COST ME OVER $500. It took them about 45-50 minutes - so I paid them $500/hr. I felt stuck after I had given them $150 prepayment. Anyway, I told them they were nice and professional, but there was no way I would ever use Platinum Plumbing again. Learned my lesson the hard way.

5.0 Christopher W. Shreveport, LA
3/17/2024

I can not believe how professional this company operates. The most clean and courteous plumbing outfit I have ever seen!

0.50 Mike C. Shreveport, LA
1/23/2024

Platinum Plumbing was referred through Angies list. Since my regular plumber was not available at this time. Upon arrival of the technician at my home, I informed technician Greg that I only wanted the tank replaced on my water well. The pump was operating properly, only leaking from a hairline crack in the old fiberglass tank. The pressure switch and gauge had been replaced in the spring of the year. I had done some prior research and the tanks retail cost was between $350-$450. Tech Greg returned after about 20 minutes with the estimate. He informed me he had 3 options for me. I had already told Greg I only wanted the tank replaced, nothing else. Since I had already paid $85.00 up front for the service call, I decided to allow him to continue without interruption. The first option was for $9900.00 !!! This is no typo $9900.00.. At that point I gathered my composure and kindly told Greg he could leave now. I had no further need of his service. I?m was an appliance service technician for 35 years before retiring. I live in a double wide mobile home. Good luck trying to continue making a living with that approach and that type of pricing. I purchased a new tank at a local chain store. The final cost was under $400.00 and is operating properly.

5.0 Deon N. Bossier City, LA
9/20/2023

They were very polite and did a wonderful job very pleased with the workb

5.0 Elise N. Bossier City, LA
9/15/2023

Eric & Bacon installed my toilet and it looks incredible. Definitely will recommend their service to anyone.

5.0 Olethia D. Shreveport, LA
8/16/2023

They guys were on time and very professional. They did a really good job at a fair price. I will use them again. Also I will recommend their services to anyone.

5.0 Russell E. Shreveport, LA
7/1/2023

very useful and very effective

5.0 Joshua K. Haughton, LA
5/13/2023

The price was a little higher than I would have thought. But they did a great job. In and out in 45 min.

5.0 Wesley B. Bossier City, LA
4/20/2023

Very efficient, polite, and overall good quality

Photos

Platinum Plumbing
16
all things plumbing

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