1-800-HANSONS (Des Moines Windows)

4.6
529 Verified Reviews
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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

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90% Recommended

38 Years In Business

Company Details

Contact

Serving You Locally
Grimes, IA 50111
https://hansons.com/locations/des-moines/

Hours

  • Mon: 12:00 AM - 11:59 PM
  • Tue: 12:00 AM - 11:59 PM
  • Wed: 12:00 AM - 11:59 PM
  • Thu: 12:00 AM - 11:59 PM
  • Fri: 12:00 AM - 11:59 PM
  • Sat: 12:00 AM - 11:59 PM
  • Sun: 12:00 AM - 11:59 PM
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Roofing
  • Windows
  • Siding
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
529 Verified Reviews
  • 5
    433
  • 4
    41
  • 3
    14
  • 2
    20
  • 1
    19

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

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Showing 11-20 of 529 results
5.0 Bunyamin S. Birmingham, MI
12/16/2025

Reasonable pricing. Delivery on time. Professional installation. Sounds like an ad but it’s the truth. I’m pleased with the result.

1.0 Shamika H. Eastpointe, MI
12/5/2025

The job wasn?t 100% complete before being charged monthly payments. Wasn?t told the truth about financing and they?re charging an arm in a leg for don?t believe low interest rates ask them how the payments work. Every time I call, I have to leave a voicemail in which they do not respond to. When I finally got a hold of a representative she hung up on me and was very rude. Have to call them for information because they won?t contact you about uncompleted work or orders. Bad Bussey very bad business put me in a bad situation. Would go with another company.

5.0 Michelle S. Romeo, MI
11/19/2025

Windows are not in yet

5.0 Steven H. Franklin, MI
10/22/2025

Adam Stephenson (from Hansons) came to my home to provide an estimate for a new roof for my house. He did a great job providing all information and pricing and came up with a solution that I was extremely happy with and was able to get it to fit my budgetary needs. I was extremely happy with his service!

5.0 Cres H. West Des Moines, IA
9/24/2025

Sales and customer service was fantastic. Looking forward to the new sliding door.

5.0 Joan S. Smiths Creek, MI
9/6/2025

Customer service was excellent. Adam was very knowledgeable about the product he was selling.

4.0 Jim K. Richmond, MI
9/2/2025

They did a good job with my windows

1.0 Andrea B. Lincoln Park, MI
8/28/2025

Word to the wise ? don?t use 1-800-HANSONS for home improvements. Just 2 weeks after they installed a new shower, the entire bathroom flooded today when I took a shower! When we called them, they REFUSED to come back out and said call a plumber because they aren?t responsible? Then they actually had the audacity to ask for $450 they added on to fix the shower ceiling, which they weren't going to do at first. We had to go around and around with them to get them to do it. We spent thousands on this and are now without a shower for who knows how long! They also ripped out the top of the window frame and bracket to fit the shower wall then threw them away so we have no way to hang the curtain back up; left wallpaper hanging and removed a piece of tile and left a spot at the bottom of the wall open. When we actually got them to come back and fix it, they put a poultry amount of grout in the hole, which later caved in leaving a hole again! Horrible experience and horrible customer service!

2.0 Marsha M. Norwalk, IA
8/18/2025

Windows are cheap looking but were expensive. They had to subcontract the install. They were very efficient and cleaned up areas. Install was short cranks. Guy came to install cranks but still having problems with them. Contacted company but they haven?t responded. It?s been probably a month. Guarantee is worthless. Next I had signed a contract for siding and then they backed out. Would they have let me back out after there was a signed contract? I won?t even consider using them for any project.

5.0 Michelle D. Redford, MI
7/4/2025

2 guys installed everything and we’re finished by lunchtime. I LOVE these new windows.

Showing 11-20 of 529 results Showing 0 of 0 results
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