1-800-HANSONS (Detroit Windows)

I would never recommend or refer Hansons to anyone, for anything. First off the salesman who originally visited my house to quote a full bathroom remodel, directly lied to me while sitting at my dining room table. I asked very specific questions about the labor force that Hansons would use. I was told there would be a crew of at least 2 Hansons employees performing the demolition and the install, along with a master plumber that would be there as needed. As it turned out, a 1 person crew who was not an employee of Hanson's but rather a sub-contractor who worked on his own schedule. The work quality was average to sub-par and in fact one of the panels was cut incorrectly onsite and I had to wait an additional 3 weeks for a new panel to be made and shipped. Customer service repeatedly told me incorrect dates and timing. Hanson's tried to gouge me with an additional $1,600 for work that was never done. All in all, a terrible experience and I would never use them again.

Hanson's is an excellent company, from the salesman to the installers - everyone was pleasant and professional, and very knowledgeable. Our windows are absolutely beautiful, and we are extremely happy with them. We give Hanson's our highest recommendation without hesitation.

If you’re considering getting new windows, I cannot recommend Nova from Hansons highly enough! From start to finish, he made the entire process smooth and stress-free

Shawn Stacey was incredible. He was very thorough and demonstrated how knowledgeable he was about the product. Shawn gave us a broad range of options and made us feel accommodated, heard, and taken care of. He provided a no pressure sales experience that we really valued. 10/10.

This is a review based solely on the SALES experience. Solid salesman, friendly, knowledgeable. Sold me on some siding and gutter work. I am satisfied. Update: The work is now all complete. Two work crews were at my home within one week of each other. Both were courteous and professional. The work looks impeccable, and they cleaned up everything when they were done. I would recommend Hansons to anyone.

Our sales rep Aaron did an excellent job in explaining our window choices. How the windows worked and showed us how energy efficient they are. When we had questions, Aaron was very good about getting back to us with answers. The installation crew were great. They worked on one window at a time and cleaned up after each window was installed. They took the old windows with them. We were shown how easy it is to clean our new windows. As the crew was finishing the clean up, a representative from 1-800- Hansonà ¢à  à  s arrived to make sure we were pleased with the windows and the job the installation crew did. I would recommend 1-800-Hansonà ¢à  à  s to anyone needing windows! From beginning (purchase) to end (installation) , it was a very good experience.

The work crew was excellent. Did everything all right?

They will bamboozle you into thinking everything is fine with your roof just to have you comfortable enough to sign a contract. They day of installation hit you with thousands of dollars worth of fees. Do not give this business your hard earned money!

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Tried to put in hidden fees without notifying the home owners who was present. Made the final pricing looked like it was complete in the service set up. Will pay for quoted fees, but NOT willing or able to pay for added hidden fees at end of service date. No communication once service was written up and down payment submitted. Will NOT use this company again. BEWARE!!!!