- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process87% Recommended
23 Years In Business
Company Details
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Domestic Brand Major Household Appliance Repairs and Service
- Washers, Dryers, Refrigerators, Freezers, Ranges, Ovens, Cooktops, Disposals
View All Offerings and Cities Served
Cost Information
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 134 results
0.50
John D.
Jenison, MI
4/1/2020
He took refrigerator apart, did not put back together because he wanted to get more information (time study), called him when it leaked again, he did not come back out to fix or put back together, charged me 140. Plan to call Better business on him.
Response from Company:
John, you did not mention your frig has a design flaw. After clearing the drain line of a piece of copper wire stuck in it. there is no broken parts. Changing parts may not change the condition. And you are not happy with this outcome.
5.0
Marlene L.
Wyoming, MI
12/2/2019
Rick was great. Was here within the time frame he said he would be here. Friendly and efficient. Knows his business. He explained everything to my satisfaction. Would have him back for any future repairs I may have.
5.0
Mike B.
Wyoming, MI
5/20/2019
5.0
Lisa R.
Grand Rapids, MI
3/14/2019
Very friendly. Explained what he was going to do step by step and then did it. Turned out that the heating element was bad and needed replaced on a dryer. He had to come back the next day after getting a part to finish. Very patient and answered questions. Totally recommend him!
2.0
Paul B.
Grand Rapids, MI
3/7/2019
Paid $155 for less than 30 minutes of work. I told the guy that I went through HA because I thought $99 was too much from Whirlpool and I did not want to pay Whirlpool to come to fix it, he says "well shoot had I known that I would have given you a discount, next time call me and I give you a frequent flyer discount" I work from home and was extremely busy and just wanted him gone, but he did tell me that he only charges $35 for the visit and then parts and labor. So he replaced a wire that had been severed from a baking sheet at 30 minutes and that wire and labor cost me $120. Needless to say, I will not be using him again.
5.0
Dan S.
Grand Rapids, MI
1/23/2019
I used Home Advisor to contact Rick at Guaranteed Appliance and he called me within a half hour. Was able to come out later the same day and fix our oven. Very pleased. Friendly and knowledgeable.
5.0
Steve B.
Newaygo, MI
1/19/2019
Rick was very friendly and knowledgeable. Helped us out after 6pm on a Friday! Thanks Rick!
5.0
Shane M.
Grand Rapids, MI
1/5/2019
Rick was great, very knowledgeable and trustworthy. Will hire again.
5.0
Michael H.
Grandville, MI
11/13/2018
5.0
Elizabeth T.
Grand Rapids, MI
11/2/2018
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