Total Septic

They went above and beyond and the service was great. The technician took the time to check everything and was very thorough.

Fast great service

Dwayne is incredible. Previous home owners did not disclose that the septic was collapsed and within a few months of living here the system would immediately backup into the house with the smallest amount of water, you can imagine the smell and mess that made. I called other septic companies and had trouble even getting them to show up and when they did most either wouldn't take the job because of challenges with replacing the system or would quote ridiculous amounts. I lucked into finding Dwayne and Total Septic and he showed the day after I called him, immediately started looking for solutions to the challenges my house had and quoted me the best price by far. After placing the system in, my general contractor abandoned our project because he had not submitted for any permits for the job he was doing and took off with about 60k of our money. Without permits Dwayne was not able to complete the install and the tank set exposed in ground for 6 months while I dealt with the city and legal. In that time, the hole flooded floating the tank and and snapping the piping. Once the permits were in, Dwayne came out immediately and pulled the tank out fixed all the pipes and had it working perfecting and buried in a day. For this extra effort that was no fault of his, he charged me 500 dollars. He could have charged pretty much anything at that point and I would have had to pay, but that is not the kind of guy he is. Since installing the system I have had two issues come up and both times they were out to fix either the same day or the next day. I could not recommend more Total Septic for any septic project you have. I am a lifetime customer and in a world like ours right now where 75% of the contractors are unreliable or just flat crooked, it was such a relief to find someone I could trust.

Signed up with the company when it was new. G people, good service. Prompt and knowledgeable.

Long wait

Na

Great guy and fast.

Scheduling was great, and they came and did a great job as always. Thank you Total Septic!

He explained the process of installing and maintaining a new septic system. He was on time and he did what he said he would do and with the price agreed upon. All the dirt was levelled and the system works great. All the worry we had put in over this problem was unnecessary because the project was in good hands.

Professional and explained everything