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Learn about our screening process96% Recommended
9 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: —
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Achievements
Service Details
Areas of Expertise
- Sump Pump Clean Out
- Septic Tank Clean Out
- Septic Inspections
- Septic Contracts & Repairs
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 11-20 of 73 results
5.0
Beth M.
Argyle, TX
8/10/2020
They were there within the window of time, were professional and thorough.
5.0
Charles N.
Allen, TX
8/7/2020
Ken was prompt courteous and the service was great!
5.0
Joseph M.
Anna, TX
5/1/2020
prompt, courteous and cleaned up site
5.0
Jeanette S.
Wylie, TX
3/26/2020
Very nice. Fixed the problem, showed me the problem, fast service.
5.0
Timothy V.
Mckinney, TX
12/22/2019
We had just purchased our home and after a few days found that the septic system was having a problem - it smelled terribly. A septic contract was a required part of the purchase, however, after 2 months that company was making no headway in getting it fixed and we were unhappy and our neighbors were becoming annoyed with the smell too (understandably so.) We decided to try Total Septic upon recommendation of another neighbor. They were able to schedule our service for the next day. After a few minutes diagnostics, their technician felt confident he knew the issue and went to go get parts. That same afternoon, he replaced the air pump and verified aeration of the tank and explained it would take about 4-7 days to clear the smell. It did and we are extremely happy. I'm not the greatest fan of "star" ratings, but to explain my own below: 1) Work Quality 4.5/5, could it have been better (how it was mounted, setup, etc, yes, but for the price, I think they did a great job and anything more, probably would have required more time and more planning, nonetheless, those options weren't presented, so as close to a '5' as you can get. 2) Customer Service - Absolutely a '5' - Hands down excellent. They did not require a bunch of coordination or paperwork before coming out, they just made the appointment and fixed the problem asking for payment immediately after. We also chose to sign a support contract with them so we can continue to enjoy their excellent service. 3) Value for the money - I had priced replacement pumps and thought that was the problem, but I would be taking a gamble that my uneducated diagnosis from internet information was wrong. I received expert service and experience as well as same-day replacement for nearly the same price. In summary, I could not be happier with the service and people at Total Septic!
5.0
Gary G.
Wylie, TX
11/26/2019
Ken was awesome. He came out within 3 hours of being called and completed the job quickly. I will definitely be changing my septic contract to these guys.
5.0
Karen M.
Leonard, TX
9/25/2019
Fast response!
5.0
Greg F.
Frisco, TX
9/16/2019
Ken did an amazing job. He went above and beyond to get my project completed.
5.0
Kristi B.
Rockwall, TX
5/31/2019
On time and did the job
4.0
Rob W.
Orlando, FL
4/15/2019
Professional & competitve pricing.
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