Green Home Solutions of Northern Tucson

Seven months ago I entrusted Green Home Solutions to remediate the mold causing an irritating smell in my house. I had no choice but to find a temporary living situation while the work would be done. After two treatments totaling $4,180,00 and many conversations with the owner of Green Home Solutions to address the issue, it was clear his treatments were ineffective. Once I mentioned a refund, the owner proceeded to explain this was a â processâ and he would have to take â stepsâ to address the problem. I refused to pay for any other work. He offered several free treatments with a caveat that they would not eliminate the source only treat symptoms. Each predictably failed. At this point I had no confidence that Green Home Solutions possessed the ability to find and remediate the mold in my house. What followed were excuses, suggestions that the smell could be something else altogether, lengthy redundant emails, and then increasing delays in returning communication, or not returning phone calls at all. The owner stated in writing that a solution would be to move out or sell my house. After $4,180.00 and seven months, Green Home Solutions failed to remediate the mold in my house. I am left with an unlivable home with holes in the ceiling and walls and the original irritating smell is stronger than when treatment started. As of this writing, the owner of Green Home Solutions refuses to refund my money or acknowledge when I ask for it. I have never had a worse experience with a business in my life.

Green Home Solutions does mold remediation CORRECTLY! Only company I trust! I am so grateful for them! Great and easy to work with.

This team is very knowledgeable and professional. The inspector provided detailed explanation of the process. The report was very comprehensive and easy to read. Samantha provided excellent customer service and follow up after the services were performed. I appreciate them and their courteous professionalism. Thank you and would definitely recommend them to handle your needs for environmental and air quality testing.

Very straightforward and worth every penny.

Outstanding service. Very thorough and professional. Office/Marketing manager is really sharp and efficient! Great company.

They showed up on time, and cleaned up all their mess. They removed all the mold from the A/C ducts.

Samantha and Fred have been fabulous to work with as we shop for a new home. The first house we put an offer on had mold, as well as a host of other issues. Samantha scrambled to cancel lab tests saving us some money on labratory fees when I told her we weren't moving forward with that house. That was after they hurried to get in the house, test, and rush the samples off to the lab in time for our inspection. They were so amazing at helping us that I used them again for the home we are buying. They are very responsive, Samantha in the office, and Fred in the field. I feel very confident moving into my new home that the air quality is safe! I would not hesitate to use Green Home Solutions in the future - and will recommend them to anyone in need of their services. If you can, book early! They are, quite understandably, in high demand!

Great customer service

Fred did a fantastic job, was knowledgeable, and took of everything that was needed for the mold inspection. Thank you so much.

Fred was fantastic!