- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process86% Recommended
24 Years In Business
Company Details
- Bilingual
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 8:00 AM - 5:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Crawl Space Repair and Encapsulation
- Radon Gas Abatement
- Foundation Repair
- Basement Waterproofing
- Concrete Lifting and Leveling
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 41-50 of 68 results
3.5
Angela C.
Glasgow, KY
3/9/2019
Frontier Basement Systems did a wonderful job on our basement waterproofing. We havent had any problems with water in our basement. My only issue was I thought their prices were a bit high.
Response from Company:
Thank you so much for the review and feedback, Angela! We truly appreciate your business and for allowing our crew into your home! Have a great day!
4.0
Ken B.
Nashville, TN
8/21/2018
Completed the job on time and well-done!
3.0
Sydney N.
Mount Juliet, TN
8/9/2018
Actual foundation repair was great. The salesman always tried to sell more than needed though. Thankfully workers were honest about what was really needed. Took quite a while to get our bill straightened out. Work was done well though.
4.0
Carmen B.
Henry, TN
7/2/2018
Response from Company:
Carmen, Thank you for your review. We do appreciate your business. Looks like you had one of our inspectors out for a free estimate last week. We'd love to hear more feedback form you on what we can do better to improve your experience. Thank you!
0.50
Michael S.
Dayton, OH
5/17/2018
Do not do business with this company! This has been the worst experience I have ever had with a company. After a 5 hour assessment, we received a quote of approximately $12,000. After waiting almost two months for work to begin, they tore down the drywall and informed us that it would be an additional $8,000. So now they were charging us $20,000, when the two other companies that we had received quotes from said they could do it for $12,000 or $15,000. I had already moved to Ohio and had to sell the house. We had to move and couldn't wait another two months for the other company I would have hired. They left us in a completely helpless situation and made no attempt to make things right. I haven't even gone into the rest of the details because the other things don't even compare to this issue. I hope this review saves someone else from the same nightmare.
Response from Company:
Michael, I sincerely apologize for the experience you have had with this project. Our goal is to make the home improvement project pain-free. We will continue to reach out and work above and beyond to try and make this right for you and your family. We do understand that this is a very difficult time and frustrating situation for you. Unfortunately, we do not always know what we will uncover when removing a wall but when mistakes are made or the unknown comes up, we do learn from the experience and continue to work with you to find the best solution. Our management team will be with you every step of the way as we work through this.
5.0
Clare M.
Grand Blanc, MI
5/11/2018
The crew that performed the work communicated to me what the process was. In addition, I received a follow up call to ask if I was satisfied with the job.
Response from Company:
Clare, Thank you for the opportunity to work for you and be a part of your project. Providing permanent solutions to pesky or frustrating problems around the home to make your every day life more peaceful is why we do what we do.
5.0
Edward F.
Clarksville, TN
5/8/2018
My service tech was Chris W. He came in and did a thorough inspection of my system and recommended a few things I wasn't aware of. He was very polite and friendly, and quite knowledgeable of the system even recommending another system that I might check out. He cleaned up behind himself and did what I think is an excellent job. Kudos to you Chris.
Response from Company:
Edward, Thank you for your review and feedback. We love giving kudos and celebrating good work with our team. It is important to us that we exceed your expectations. Thank you for your time and you business.
4.0
Tom L.
Nashville, TN
5/3/2018
Nothing
Response from Company:
Tom, thank you for your review. If you would like to email me I'd love to hear more about your experience, and of course any areas we can work on to improve your experience. Thank you, Brittney [email protected]
5.0
Phyllis P.
Madison, TN
4/21/2018
The foreman was very prompt,answered and asked questions to make sure the work would be performed to my satisfaction. Got the job done expediently and did the job well
Response from Company:
Thank you so much for your business and allowing our team in to your home, we do not take that lightly. I also understand how valuable your time is. Customer reviews go such a long way to help our business but also provide very valuable feedback. Our crews are very passionate about what they do and making sure you have a good experience. Helping you protect your home is important to them.
5.0
William C.
Adams, TN
4/4/2018
Good follow up when issues needed to be taken care of.
Response from Company:
William, Thank you for your review and feedback. We appreciate your business and allowing our team in to you home. Trusting Frontier to take care of your insulation needs means so much to us. We want to make your home more comfortable so you can enjoy life in it. Thank you.
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