Factory Direct Exteriors, Inc.

HomeAdvisor screened and approved seal

Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

Learn about our screening process
Learn about our screening process

12 Years In Business

Company Details

  • Verified Licenses

Contact

Serving You Locally
Hot Springs, AR 71901

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • New Doors & Windows - Install
    • Vinyl Siding - Install
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.9
    183 Verified Reviews
    • 5
      177
    • 4
      3
    • 3
      1
    • 2
      0
    • 1
      2

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality
    Showing 51-60 of 183 results
    5.0 Jackie C. Bolivar, TN
    12/30/2020

    The installation experience and the look of the new windows is great! I love that I bought without panes. Mike sold & I got exactly what I was told. Great job

    5.0 Lloyd H. Conway, AR
    12/11/2020

    The project was new siding and gutters for our home. Mike and Randy both demonstrated the utmost respect for us as clients and followed up to ensure that everything was to our satisfaction. The crew was respectful toward us and completed the work professionally, in a timely manner, and meticuously cleaned up after themselves. We highly recommend this company.

    5.0 Rebecca T. Hot Springs National Park, AR
    11/19/2020

    Randy is a very honest and personable salesman and is followed by Bryson and Pat who install the windows. We had no problems and everything was as we were told. No surprises. Remember, things are not normal and we all have to wait longer for products to be delivered. I know this is frustrating for Randy and Bryson as well as the buyer, but be patient, the windows will come. Special thanks to Bryson and Pat who worked so diligently In getting 8 windows installed in one day. The windows are of high quality and work beautifully. They replaced 20 year old windows that were horrible and could barely open. I highly recommend this company.

    5.0 Chevonne W. Glenwood, AR
    11/14/2020

    Randy Jones and his crew were all amazing. They installed 15 windows for us at a great value. Everyone was professional and couteous. The work was done with great detail and they cleaned up after themselves. We are extremely happy and will use them for all our future needs.

    5.0 Cheryl M. Little Rock, AR
    10/7/2020

    These guys did a great job. Our new windows look beautiful. Nice, friendly and clean . Price was pleasing too. We highly recommend.

    5.0 Karen B. Nashville, AR
    10/1/2020

    Randy Jones was very knowledgeable n super friendly.. the installers were excellent n did a wonderful job of cleaning up Afterward. Great group of people to do business with! Highly recommend!

    5.0 Sandy W. Mount Ida, AR
    9/19/2020

    The owner and installers were excellent. Did a fabulous job..I'm so very happy to have had the pleasure of doing buisness with them..highly recommend this company.love the new windows

    5.0 Dusqua G. Dover, AR
    9/19/2020

    Randy Jones is an upstanding and honest man. His team made our old farmhouse look like a brand new home with the new siding. The quality of the siding was so much greater than the competition companies were.. I would highly recommend Randy and his team for any job you may have. The team was very quick and also very friendly. If you want a job done right, give Randy a call. It is an honor to have met him.

    5.0 Harriette B. Little Rock, AR
    9/17/2020

    I am very pleased with my windows and the patio door! Also, the large bay window! The installation was timely and they cleaned up behind themselves, even hauling away extra "nuisance" stuff on my property. For all that I had done, the price was more than reasonable! I would gladly recommend them to anyone needing windows. Courteous & friendly people!

    5.0 Thomas C. Russellville, AR
    9/3/2020

    I spoke with Mr. Randy Jones who came out and was one of the most polite and relatable people I have ever talked to. The price was half of what we were expecting from other family using different businesses. We had 19 windows altogether. I've already recommended them to a large number of people. I could not be more pleased with the experience. And will be using them again to replace two basement windows!!! Unlike alot of companies/businesses, I've been able to get in touch with him everytime I needed to without wait.I won't use anyone else from here on out!

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.