Chicago Sewer Experts

Very clean, courteous, knowledgeable and efficient. They were the first crew to take a look at the job, which I wanted completed ASAP. The job did get more complicated as work began, hence the higher price. All in all I m glad I have my kitchen sink back, they did a good job

Patrick came out within two hours and explained all the possibilities and what it would cost. Upon clearing the drain and inserting the camera, he discovered a cracked pipe. He explained what my options were. I hired him to replace the pipe. He immediately went to City Hall for the permit, began work the next day, and had it completed before Christmas Eve as promised. Throughout the whole process, he was very knowledgeable, honest, and professional. I would definitely hire him in the future. I felt respected and not taken advantage of.

These guys stayed with the job until it was done! Very challenging blockage that had to be traced and then removed with powerful equipment. They explained exactly what they had to do and waited for my authorization every step of the way, before they took required action.

Some of the best workers

Came out on time, went right to work to clear my outside drain of tree roots. Went from clean-out to man hole, which they opened to see cutter come out of the pipe. Well done.

When others blew off appointments this company was responsive, timely, exceptionally courteous.

Joseph and Q was respectful and kind but Joseph didn t not return my calls after the ejector pump stop after they clean it on initial service call. Q called be back later and said that they had a flat tired and showed up five hours later. I had them to put in a new ejector pump. I call them to rot out my main sewer line and left messages to call be back but Joseph never did. The customer service was very poor. I will not use them again or recommend them.

Joseph, Q and Z were professional and friendly. Set up appt. promptly and called when they were on their way. They walked me thru the process as well. Hard for me to rate price because I am unsure. I hired them because of the rating on home advisor.

John and Q came out to fix a clogged bathtub in a vintage home twice. The first time Q used an air gun on the pipe. When he was there, the tub drains, but slowly. That evening, the tub would not drain. I called them back again and John believed that the drum trap was clogged and needed to be replaced. Q tried to clear the drain again, but he could not rod out the line due to the drum trap. John recently had back surgery and Q was only an apprentice. They referred me to another company who had the equipment and knowledge to complete the job. I would call them back for small projects, but this one was too big for this company.

Representatives were prompt in regards to scheduling the appointment and even let me know their ETA when they were in transit to my appointment. The plumber made me feel at ease and explained the issue to me extensively. He even showed me that the issue was fully resolved. The pricing was fair for the job. I really appreciate the 30 day warranty. I would definitely contact again.