Chicago Sewer Experts

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Nicely done. Prompt.

They responded quickly and arrived on time. However it became very clear the young man who arrived was not very knowledgeable about plumbing. He tried his best and with my encouragement and a couple of calls to another person, it turned out successful. It's not perfect, but it is working. I'll hire them again for small jobs.

Came back as promised the next day after struggling with the drain the first day. unplugged the bathroom drain & even fixed the leaking kitchen drain.

Maggie is the Best! She got us a tech to fix our drain and replace our broken toilet .

Chicago Sewer Experts contacted me immediately. I spoke with their customer service reps, who then put me in contact with their actual service man. Within one day I had a fair estimate, and the work was done quickly and efficiently. I truly felt I was treated honestly & fairly. I have to mention Gabriel, who was my service man and was incredibly kind & honest! I will work with this company again!

He came the day i called and took care of the problem.

Water, Water, Water all over the place especially flooding my outside porch area leading to my front door. The water was accompanied by a low level pungent order. Being a DIY person, I sprang into action. Pulled out the auger and went to work. From a standing puddle to stinky waves was the result. I needed help. By chance, I called the company with a name that I hoped they could live up to, I called Chicago Sewer Experts. A friendly woman answered my call and we scheduled an appointment for 10:30 am. Off to a great start as the work van pulled up the next morning on time. Out jump a charismatic energetic gentleman who introduced himself as Jonathan, the à ¢à  à  Chefà ¢à  à  . Like any good chef, Jonathan surveyed the situation as he listened to a description of my problem. Obviously, this was not the Chefà ¢à  à  s first time seeing a lake on the front door of a home. The van doors swung open like a kitchen pantry and an auger was set in place. After a few minutes, the Chef did not like the tone of his auger rummaging through the sewer pipe. While talking about Singapore street food, the Chef did not miss a beat as he quickly changed utensils. Now a slightly bigger auger was dancing down the sewer pipe. The talk of Singapore fine dining was interrupted by the sound of successful auger punch through. Yes, the job was finished and done right. But the most amazing thing the Chef did was make time to follow up on his work. Birds of a feather flock together. I would like to think The Chicago Sewer Experts company is ripe with skilled journeymen the caliber of Chef Jonathan. Employees who care about excellent workmanship with a sense of pride and humor. (5 Stars)

Excellent customer service. Brian did an awesome job. I would definitely use them again and recommend them to my friends and family.

DO NOT HIRE! We had a technician come out and fix a leak in our toilet for a few hours. He then flushed the toilet multiple times to test it and left right afterwards. Unfortunately, he misdiagnosed the issue. He actually ruled out what ended up being the problem. After he left, there was a huge flood in the area (8-10 times larger than what we called about in the first place, ruining our new carpet). This would not have happened if the issue was diagnosed correctly, fixed and then had the toilet flushed for testing. What was a minor leak, became a major flood because of his misdiagnosis and follow up actions. Everyone makes mistakes, so we called the company and the field supervisor, Joseph, said that they had no liability whatsoever and refused to consider paying for the cost to repair the damage to the carpet and the wall caused by his technician. The whole experience with Joseph felt very unprofessional and dishonest. I would definitely recommend avoiding this company if at all possible.