Butler Brothers Odd Jobs LLC

First off my sympathy about the entire situation and all of the confusion associated with your project. However, I would like to clarify a few things. First off we are a bonafide business vetted with several organizations. We have a proven track record of excellent customer service. Therefore your accusations that we are a fraud and not a true business are false. We have an A+ rating with the Better Business Bureau. We are a certified contractor with Google, Home Advisor, Porch.com, Wayfair, and Lowes. We are also registered as a legitimate business with Bastrop County,TX call Doc Johnson at the County Clerk Office and ask. The initial project request from you through Home Advisor was for a Repair to an Existing Shower Door or Enclosure. When we spoke by phone the project turned out to be something entirely different and more extensive. You had leaking windows that were about 15 foot tall that arch at the top that needed to be sealed. At that point I referred you to another independent contractor in your area that may be able to help you since I had a high work load at the time and could not take on another large project as a result of the recent storms. Robert Flora was the independent contractor referred to you. You hired him and whatever diagnosis and estimate that was made at that point was solely between you and Robert Flora and there was no affiliation with my company Butler Brothers Odd Jobs. Butler Brothers Odd Jobs never received any form of payment from you for any window repair work. From what I understand after Robert Flora performed some caulking around the areas that you instructed him to it still leaked, and you called me unsatisfied with his work. Therefore I gave you the contact information to another independent contractor that could help you John Saxe. Again Mr. Saxe has no affiliation with my company Butler Brothers Odd Jobs and any diagnosis and estimate that was made at that point was solely between you and Mr. Saxe. I did however perform an entirely separate task for you a couple of weeks later as requested including the collection and disposal of trash on your property. This was an entirely different project from the window repairs. As stated in your review there was an issue with the disposal center being full. It is a small town and they only have one container to service the community and it is on a first come first serve basis. We called the City of Smithville,TX that morning and there was still room available. By the time we loaded up the 6 foot by 12 foot trailer 4 foot tall full of trash and arrived at the disposal center mid-morning the disposal center was already full. This situation was out of our control. We called and informed you immediately. Therefore we had to take the material to another disposal center and only did so after your verbal consent. Therefore the cost was vastly different because a private disposal center is not tax payer subsidized. We only charged you for the addi