Butler Brothers Odd Jobs LLC

OVERALL REVIEW: WOULD NOT RECOMMEND. BAD. Our property had a roof leak and we hired Butler Brothers Odd Jobs to work with our insurance company and complete the project, as scoped. Project included roof repair, mold remediation, and flooring removal and replacement. Roof repair and mold remediation went fine enough, however the flooring removal and flooring replacement did not. Work was contracted out to a separate company, and that company did not have appropriate tools or skill set to complete jobs well and timely. Removal took significantly longer than discussed because the crew did not have enough tools and people were standing around. Install went slowly as well, because again, the skill set was not there and a single person was doing majority of the work. Installation of the quarter rounds was a nightmare. There are a significant number of places where the placement of the piece is wrong, and another significant number of places where the placement does not cover the gap to the subfloor. One major spot was filled with a putty to make it less noticeable but none of the other areas were remedied. The caulk work was VERY sloppy and was not painted by the crew as promised. In one spot, the crew caulked and painted over saw dust that was on the baseboard. Several areas were damaged, and the flooring crew did not correct this, as promised. There were also several floorboards that were damaged and installed anyway. After the flooring crew deemed the work "completed", an onsite visit with Alan Butler was done and it was clear when he was on site that none of the items above were acceptable or expected. A painting crew came out (over a week later) and remedied the damaged areas, but nothing was ever done about the gaps or poor installation of the quarter rounds. No final site visit was ever completed, and a bill was sent without any conversation about the outstanding work. We were almost immediately pestered about an overdue bill, when again, the work was never and STILL IS NOT completed. LOTS OF EXCUSES. One item that I believe should be called out is that the explanation for the floor gaps was not that the crew could not measure or install quarter rounds appropriately, but that we chose the wrong flooring for our door jambs. This is clearly not an accurate statement, as there are places that the crew actually did do good work. I also would like to note that the relationship with the Butler Bros company and our insurance company did not go well. Alan essentially told them he would not speak to them any longer and caused us issues in the end. Again, none of this was remedied by the Butler Bros company. They simply stopped returning phone calls and emails to us and our insurance. Overall, I DO NOT RECOMMEND and do not have anything positive to say about this company any longer. If you have an insurance claim job, I HIGHLY recommend using a different company.

prompt, good followup good price

Alan and his crew showed up on time. And they did exactly what we wanted in a timely and efficient way. We will hire them again for other projects around our home. Call them today if you have any projects on your honey do list that need to get done.

I hired these guys because I couldn't find anyone who would hang my business sign on my office building. It was a small job and they were professional and quick but taking the time to make sure everything was done right. I am very pleased with their work.

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Everything in a contract, professionals, painters subbed out were excellant.

Great customer service as well as professional repairs! Timely, clean, friendly, they communicate very well and take good care of their customers. They have done some brick and mortar repairs for me, it looks wonderful! I would recommend these pro’s to everyone!

Alan and his crew were thorough, polite, and professional. They assessed the work to be done and made valuable suggestions. All work was completed in a timely manner and within budget, The work site was left clean and orderly. I have already hired them for additional work to be done and would highly recommend them.

no comment

We needed this job done quickly and it cost more than we felt it should have. However, the work was done promptly and satisfactorily.