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Learn about our screening process89% Recommended
9 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 4:00 PM
- Sat: Closed
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Computer Network or Wiring - Install or Repair
View All Offerings and Cities Served
Reviews
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Showing 1-9 of 9 results
5.0
Gloria S.
Katy, TX
1/7/2022
Nothing
5.0
Kim M.
Spring, TX
8/19/2021
Very friendly and excellent customer service
5.0
Carlos R.
Houston, TX
7/12/2021
Very polite, professional and knowledgeable. Would recommend without hesitation
3.0
Steven S.
Atlanta, GA
7/6/2021
The tech guy, Cody, was just out of high school, a really nice kid, but always late, was guessing on fixing the in problem, it took three visits, three payments and basically, the U-verse tech walked him thru the repair over the phone. I should say AT and T was partly responsible for sending the incorrect cable box.
Response from Company:
Bill's PC and Tech Repair technicians have a minimum of 3-5 years of experience and Cody founded in 2015 and has a Microsoft MTA Windows 10 and CCNA IT Certifications. Any time when a technician is late for the job, it can be caused by another project running late and/or traffic issues. We bill you based on the visit, only in special circumstances can that be modified or waived. We are not a U-verse subsidiary, we are not U-verse technicians and do not possess the means to properly diagnose U-verse devices. Cody was called out to this customer's located for a different issue and then was requested to help with the U-verse issue he was having. Cody agreed to help because he owns U-verse equipment himself personally so he went through the troubleshooting process for the customer and the agent from AT&T that he spoke with was not as helpful and it required a supervisor to review the account and determine that Mr. Sachs did not have a recording device causing the issues he was having. Cody was never informed the service he was performing was poor or that Mr. Sachs was displeased with service. To any customers reading this review or current customers, if problems arise with the quality of work, please talk to the technicians on site or call 713-900-4369. We are happy to work with you and thank you for your business.
5.0
Pete F.
Houston, TX
6/13/2021
Cody was a real stand up guy and very knowledgeable. Would definitely hire again
5.0
Min S.
Tomball, TX
5/26/2021
Cody is a great guy. Dedicated and very knowledgable.
5.0
Gloria S.
Katy, TX
5/17/2021
Quick excellent repair.
5.0
David B.
Houston, TX
5/7/2021
Excekkebt Work! Very Pleased!
5.0
Scott G.
Houston, TX
5/4/2021
Very prompt & professional tech. He knew his stuff & gave stellar service.
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