Best Rates Heating and Cooling

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9 Years In Business

Company Details

  • Bilingual

Contact

95 Waterbury Circle
Oswego, IL 60543
http://bestrateshvac.com

Hours

  • Mon: 12:00 AM - 11:59 PM
  • Tue: 12:00 AM - 11:59 PM
  • Wed: 12:00 AM - 11:59 PM
  • Thu: 12:00 AM - 11:59 PM
  • Fri: 12:00 AM - 11:59 PM
  • Sat: 12:00 AM - 11:59 PM
  • Sun: 12:00 AM - 11:59 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • A/C Installs/Repairs
  • Furnace Installs/Repairs
  • Water Heater Installs/Repairs
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.9
126 Verified Reviews
  • 5
    121
  • 4
    3
  • 3
    0
  • 2
    1
  • 1
    1

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 11-20 of 126 results
5.0 Cindy B. Plainfield, IL
12/27/2023

Ish took my call on Saturday for an estimate on a new furnace and came out on Sunday. He was very personable and knowledgeable. His estimate included a new filter rack for a larger filter, install of a furnace box for better air flow under the furnace, replaced the plastic tube drain with pvc drain coil directly into the drain, new gas pipe, fittings, electrical, and new PRO Thermostat; all for a very fair price. He and his crew came early Tuesday morning. The job took roughly 6 hours from start to finish. They did a very thorough and professional job. Ish took pictures to show me and my husband the cracks in 4 coils he found, one crack was large enough for the flame to burn through and damage the flame sensor. These cracks were very serious, as CO2 could have been leaking but also, as Ish pointed out, the large breach in one coil could have burned our house down. Please let this be a warning to all - have your furnace coils checked after the warranty expires. Our furnace was 30 years old. We were very lucky! Also, in conversation, I found out that Ish is very involved with the Watch Dog Dads Program in his daughter's school district. I worked in another district who also participates in the Watch Dog Dads Programs. Kudos to you Ish!

5.0 Marlene O. Aurora, IL
9/13/2023

Called and made an appointment with Ish on Sunday. He arrived on time out to Aurora at the Window that was promised. I was not getting enough cooling upstairs. He was very thorough. As a single Mother it was nice to have a trustworthy company. He not only fixed the issue but, also gave me options to prolong the life on the AC i joined the maintenance plan cant wait for them to clean the furnace and be ready for winter.

5.0 Mark R. Aurora, IL
8/25/2023

I called about a problem with my A/C, he came out within the hour and had it solved within half an hour. Great setvice.

5.0 Lynn W. Wheaton, IL
8/24/2023

I called at 8:30 last night when our AC stopped working, expecting to leave a message. Instead, Ish not only answered, he remembered us from servicing our AC and installing our thermostat five years ago, and was at the house before noon today. He knows his stuff and takes care of customers!

5.0 Sandra J. Aurora, IL
8/1/2023

Ish came out to my home in Aurora the next day! He was prompt, courteous, thorough and professional!

5.0 Caitlin M. Saint Charles, IL
7/20/2023

This was our first time needing an HVAC service for our house (AC unit issues) and Ish, Nick and Genaro did a fantastic job! I met with Ish first to diagnose the problem. He is super knowledgeable and was able to answer all my questions confidently and thoroughly. He was honest in explaining our options for our budget. He gave me estimates for multiple different scenarios I asked for and I never felt pushed into the more expensive option (and I am typically quite a skeptic when it comes to these types of things)! He also really took his time while at my house. I didnâ  t feel like I was rushed or that my questions were a bother to him. We decided to replace our whole unit and him and his team were able to come back just three days later! The install was smooth, they cleaned up all the work areas really well, and the whole team is very personable (and dog friendly, which I appreciate)! Overall, our experience was the best case scenario, and we will be using Ish and his team for all our future AC/Furnace maintenance!

5.0 John M. Aurora, IL
3/6/2023

My furnace and AC were on their last leg. Ish provided a competitive bid and took the time to completely review my options. They completed the work on a Sunday to help minimize the impact of an install would have on me as I work from home. Ish and Genarro installed the equipment, walked me through the new controls before they left. They also cleaned up after themselves and you wouldnâ t know that they were there afterwards. Great company to work with!

1.5 Deanne S. Aurora, IL
12/1/2022

The serviceman  was 3 hours late without letting me know; his shirt had holes in it. His vehicle did not appear to be in good working condition. He was courteous and seemed knowledgeable.

5.0 Sue H. Geneva, IL
10/18/2022

Ish is beyond outstanding.He explains everything and went above and beyond his responsibility. I am going to hire him for future jobs. Can not say enough good things about him

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Best Rates Heating and Cooling
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