Anthony & Sylvan Pools

The information on their website is a bit misleading if you are considering a fiberglass pool. A & S does not install this type of poll in the greater Austin area. On the upside, their concrete pools can be custom designed. I found their sales person extremely informative and easy to work with.

Communication was excellent. Various subcontractor crews courteous, professional, efficient and right on time!

Employees were very good, hard workers, clean. Very detailed.

Very prompt and efficiennt

I have some problems with some of the pool issues, and am trying to get them to come resolve the problems, so I am hoping for good customer service when they come out to fix the things.

Best pools ever

Had some problems but everything turned out good at completion.

Project ran smoothly, except for a glitch in the final week, all according to schedule. Project manager was very scarce. Saw him twice. As suspected the quality control wasnt what it should be. - Drainage pipes installed on an upslope - Concrete oversights - Drainage not plugged - Cooldeck peeling off, (it was applied while concrete is still wet) - Minor concrete surface issues Waiting for them to fix and re-apply

The pool experience overall was very easy. My project manager very nice and easy to talk to. Always very concern that I was O.K. with everything. Also always called me when I was trying to get a hold of him.

They talk a lot about customer service but don't provide it. The sub contract all aspects of project, even the start up. You really aren't hiring Anthony Sylvan just a bunch of subs that they don't have any control over. They also don't give signed lien releases after each phase as required by law. To get signed lien release had to threaten to turn them in to the state contractors board.