AdvantaClean of Kansas City

No one ever expects to wake up to discover that an upstairs toilet had been over-flowing all night and it is now raining in the living room. When it happened to us, we were devastated. Only a month earlier, we had painted and installed new carpet on the main level of our house. Now, there was water everywhere and we did not have a clue about what to do first. A friend recommended we call a more well-known water mitigation company. The person who answered said someone would contact us within the hour. After 2 hours of no call, we decided to call the next company on the list, AdvantaClean. I am so glad we got to the privilege of working with AdvantaClean. Seriously, within 30 minutes, Dave S., the Project Manager, arrived to talk with us and inspect the damage. He explained what would need to happen and what we should do concerning insurance and our undamaged belongings. Within an hour or 2, he ordered a diesel heater (our furnace got knocked out), a container for our dry belongings, and a crew with all of the dehumidifiers and air cleaners that would fit in our house. Over the next week, Dave and his crew pulled out everything that was wet, took pictures of everything and coordinated with the insurance adjuster and the parade of other service providers that came and went through our house. As you can imagine, we were quite distressed while watching our home be ripped apart, down to the studs. We asked a lot of dumb & what-if and & do-you-think.. questions that Dave would have had no way to answer. But he was honest and forthright but delicate and empathetic with us. He always had time to listen to us. Several nights after the crew had left, we would get a text from Dave asking if we were doing alright. I have never had any business or service provider check in on us like that. It is a level of service that I thought no longer existed, these days. Even now, almost 3 weeks since AdvantaClean finished with the mitigation, Dave still checks in with us. Simply WOW! Now we are ready to start rebuilding. We took a couple of weeks to hire a restoration company. After receiving several bids we decided to go with the company that is endorsed by Dave and AdvantaClean, in the first place. If Dave trusts them, then we will trust them, too! Overall, Dave and AdvantaClean took a terrible situation and actually made it somewhat pleasant and tolerable. I had a few sleepless nights in the beginning but once I knew that Dave had things under control, I started sleeping through the night. I hope we never have an incident that will require us to call AdvantaClean, again. But if we do, they are at the TOP of our list!

This team was very efficient ,took the mold and disposed Everything was spotless minus some walls Tom is great very kind and told me exactly what would happen He sent the team in I , and I felt very at ease and trusting They would be over 5stars if up to me

Awesome customer service! They are very helpful and got the job done very quickly.

AdvantaClean was contacted to support my school district with mold testing and mold remediation. David and his team were fantastic to work with. As a school we can not just close our doors for a day, so AdvantaClean worked at times when students/staff were not in the building, they were professional, they maintained communication, and were willing to do what was needed to get the job done. I will recommend AdvantaClean to other school superintendents.

They seem to be very knowledgeable and good at what they do, however they are not good about follow-thru like sending estimates and other info. Once I called them to check on things, they would get back to me.

They did a great job!

excellent professional service

They were extremely helpful fro m the first time they called me after submitting the request through the remediation process. Very professional and a job well done!

Very fast and courteous

Yes Tom was very professional. I would recommend and use this company in the future.