- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process96% Recommended
12 Years In Business
Company Details
Hours
- Mon: 11:00 AM - 1:00 PM
- Tue: 11:00 AM - 1:00 PM
- Wed: 11:00 AM - 1:00 PM
- Thu: 11:00 AM - 1:00 PM
- Fri: Closed
- Sat: Closed
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Appliance
- Repair
- Service
- Installs
View All Offerings and Cities Served
Deals
Cost Information
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
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Reviews
Write a Review
Showing 31-40 of 240 results
1.0
Peter B.
Gloucester, MA
4/29/2018
Took two visits to fix the problem, should have been fixed in one, was charged for both visits.
Response from Company:
We only charged for one visit. The second time out is because an extra part was needed for the commercial coin op washer and we charged for parts and labor only. The washer is fixed and running great. We tried to keep it cost efficient but we could not fix without the second part.
4.0
John S.
Manchester, MA
4/29/2018
5.0
Sandra B.
Grove City, OH
4/23/2018
Vince was able to fix my dryer. Great friendly and professional service!
5.0
Maggie D.
Plymouth, MA
4/16/2018
Vince is very professional. He contacted me right away, was on time and completed the job in short time. Very informative with information to avoid this situation in future and if it does happen what to do before I call him.
2.0
Jose R.
Winchester, MA
4/15/2018
This company showed up half an hour early without a phone call. I believe the point of choosing a time that works for me from the listed options is that they abide to that time. Then there was minimal work involved and I was charged $85 for the service call plus $25 of labor. When I inquired about the $85 service call (instead of the $75 advertised), he said, "HomeAdvisor is wrong" and "That's crazy". Then, after some arguing, he proceeded to give me a "discount" on the service call. He said that the temporary fix on my microwave might not last, and it fact, it didn't. He said to call them back if it happened, but I don't think I will.
Response from Company:
Last time we checked, early is better than late, and we were 15 minutes early. $85.00 is our standard service call fee but due to your asking for it to be $75.00, we did so for you. We had informed the customer what was needed for repair and specified that the temporary fix would not hold up, but you decided on your own not to replace it and try your luck, $25.00 for the labor and you're complaining? We told you what would happen and you decided to handle your way. So what was your complaint really about? Good luck.
5.0
Nancy F.
Wilmington, MA
4/6/2018
I have already recommended this company to a friend.I got an immediate response from ASAP who set up an appointment right away. They arrived on time, were very professional and repaired the problem. Seldom have I been so satisfied with a contractor.
5.0
Alexsey S.
Swampscott, MA
4/5/2018
Vince was extremely professional. He contacted me right away, showed up at the scheduled time and completed the job as expected.
5.0
Andres C.
Danvers, MA
3/28/2018
Vince was extremely professional. He contacted me right away, showed up at the scheduled time and completed the job as expected. ASAP Appliance repair will be my GO TO for any appliance projects going forward. Glad I found them!
5.0
Jim G.
East Boston, MA
3/20/2018
Very professional and prompt. Explained the issue and repaired our refrigerator.
4.0
Ethel B.
Peabody, MA
3/17/2018
came on time. Solved problem and repaired it.
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