Swimming Pool Services & Contractors in Crystal Lake, IL

"I own a multiunit building and in the last year I cannot tell you how many times I’ve had contractors not show up, give a quote and not return, overcharge, not complete the work, complete the work poorly, make excuses, waste time, or refuse to do business on the south side.....it’s been very stressful. So much so that I considered selling the property because it was so difficult to get the help I needed. I decided to keep trying and found HomeAdvisor. They recommended Aco/Daniel. We talked on Thursday evening and he said he could probably do Tuesday. I wanted to cry because I had just hired someone who didn’t complete the work but told my tenants he’d be back Saturday and his was like the 4th guy. So I really wanted someone to show up and get it done. Daniel said he could do Sunday if I really needed. I did. We agreed on a price and he said to let him know. I decided to go with him and we confirmed via text. I kind of expected him not to show based on the number of bad experiences I’d had. That’s how done I was. Sunday morning, he texted to let me know he was on the way. I arrived at the building and walked through unit by unit with him and Peter. They understood what I wanted and kept asking what else to be sure nothing was missed. They left to get materials. I left to get doorbells. When I came back they were almost done with a door on one floor. Then they moved to the next floor. It was then that I realized I had been holding my breath. This was working out! The work looked good. They were going the extra mile. They were professional. They were working hard and focused. They asked if I was happy with each item they completed before moving on. Even my picky tenant was happy with the work. I can’t tell you how pleased I am with these guys and their performance. This is the first time I’ve felt like I could rest because my tenant’s checklists were completed. Some have been waiting since August. The work is great. Their attitudes are great. I told Daniel that I’ve never been so happy to pay for something. I cannot wait to recommend them and they will be the first people I call in the future. Thank you guys so much."

"Very good communication and done in a timely manner. Will definitely keep working with them."

"My wife and I had just moved into a new construction home in May of 2021, and we waited a year for the ground to settle before we put on our patio. During this time, we were deciding what type of patio or deck we wanted to build. We ruled out the deck immediately and started to consider patio options from a Concrete Slab to Brick Pavers. We were referred to APS from a friend and began discussions with Doug Neff and his team on our plans. Doug listened to what our plans were, and he suggested that we go with a Porcelain Paver. My wife and I had not heard of a Porcelain Paver for a patio, but Doug informed us of all the benefits it has over concrete and brick pavers. Such benefits include no cracking like concrete, no weeds growing through cracks you sometimes see with brick pavers. No yearly maintenance and sealing as a brick paver, and our patio would be permeable. APS steered us right and we couldn't be happier with the decision we had made. We get compliments all the time."

"Their communication skills and professionalism are excellent. They came out when they say they’re gonna come, but they came early and they gave me heads up before they came. They fix our pool liner, very knowledgeable, very professional and very friendly and explained everything after they were done this company excellent job Wyatt."

"They respond very promptly. Evenly priced. Very personable and easy to talk to."

"Absolutely fantastic guys! I had a complete disaster with algae, oil, and had drained my above ground pool. They came out and knew exactly what to do! I’ve also hired them to come back next year for maintenance. And was super impressed that they want to teach me how to maintain pool. Great guys! HIGHLY RECOMMEND THEM!!!!"

"Technicians were helpful and kind"

"Kyle was very friendly and informed while installing my new gas line for an outdoor grill and future outdoor heater. He accommodated my schedule and got the work finished on time and on estimate. Using his expertise he adjusted the original plan to make things easier for me in the end."

About us: "McHenry Pool Service is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business."