Flooring & Carpet Contractors in Portland, MI

"The floors turned out incredibly! Chris used a dustless system and there was no trace of dust anywhere in the house. His price was competitive, he completed the work on time, and he was easy to schedule. In fact, the plumber and electrician I had in the house working was so impressed they took Chris' business card for their own use!"

"Amazing professionals! Went above and beyond in many ways. We installed new floors and my handicapped dog was slipping on the new hardwood stairs. Todd immediately found a solution and came and installed his solution within 24 hours to make sure my dog didn’t get hurt. Would recommend FF Floors to anyone. They also stayed true to their quote, even though there were a couple hurdles that they could have charged more for."

"Our job was slowed down due to COVID, however he was very reputable and had great communication throughout the whole process. I really appreciated his honesty"

"Keith and Chad were very good installers."

"Martin from MXT was fully masked the entire time he was in our home, kept us up to speed with progress each day and the finished product looks really great! Iâ d recommend giving him a call if you ever need some drywall repairs."

"I have not had the floors installed as of yet but the salesman, Mr. Neumann was the most wonderful salesman I have ever encounter. This was after I had a much different encounter previously. I called reflow because of their highly rated reviews and the BBB rating. However, my experience with the first salesman was not a good one. Iâ  m not sure if it was him or my lack of understanding the process After he left I was told I had 2 days to make a decision. When I did call the salesman, he informed me that he was on vacation and that I should call the office because they had all of the statistics. When I did call the office, they had absolutely no information whatsoever. I was confused and therefore wrote a very scathing review. I then begin to pursue another company. I even set up another date with the other company. After several phone calls from Refloor, I finally answered and agreed to have another salesman. Enter Mr. Neumann. He was professional, calm, respectful, and trustworthy. I hired him on the spot and my neighbor asked him to stop by her house when done with me. She hired him also. Mr. Neumann is the type of salesman that Refloor should use to train the other salesmen. He is great. I now will give Refloor a higher rating and looking forward to my floors being installed. I"