Flooring & Carpet Contractors in Kalamazoo, MI

"Joseph repaired drywall, painted, and put up fixtures. He has many skills. He arrived on time and came every day until the project was complete. He texted me each evening to let me know what time he was arriving the next day. He was open to changes from the original plan. He used his time efficiently. He cleaned up. His price was very reasonable compared to what I expected. I would hire him again and would recommend to friends."

"Keith and Chad were very good installers."

"I never thought my wood floors could ever be as beautiful as they are now. The guys were here on time did not leave a mess anywhere and were very professional. My business is in my home and I have received many compliments. Thank you Great Lakes Wood Floors."

"I have not had the floors installed as of yet but the salesman, Mr. Neumann was the most wonderful salesman I have ever encounter. This was after I had a much different encounter previously. I called reflow because of their highly rated reviews and the BBB rating. However, my experience with the first salesman was not a good one. Iâ  m not sure if it was him or my lack of understanding the process After he left I was told I had 2 days to make a decision. When I did call the salesman, he informed me that he was on vacation and that I should call the office because they had all of the statistics. When I did call the office, they had absolutely no information whatsoever. I was confused and therefore wrote a very scathing review. I then begin to pursue another company. I even set up another date with the other company. After several phone calls from Refloor, I finally answered and agreed to have another salesman. Enter Mr. Neumann. He was professional, calm, respectful, and trustworthy. I hired him on the spot and my neighbor asked him to stop by her house when done with me. She hired him also. Mr. Neumann is the type of salesman that Refloor should use to train the other salesmen. He is great. I now will give Refloor a higher rating and looking forward to my floors being installed. I"

"Very fair, friendly, and went above and beyond to help me with all my problems."

About us: "Is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have years of hands-on experience, to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!"

About us: "Cross Flooring is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business."