Flooring & Carpet Contractors in Chesterland, OH

"This is a company that is really about their business. They have excellent customer service very professional and very prompt. They let you know what can be done , how they are going to do it and the work speaks for it self. They are in my list of keepers."

"Did a great job thank you will use you again."

"Joe spent 3 hours with me working on the kitchen, dining room, fireplace and entryway. When selected tiles were not available he met with me at the main tile company to pick tile again. The installers were on time, professional and nice to work with. I will be calling FCI again when I need my back splash installed."

"Very easy to work with and great installers"

"Charlie and his workers did a fantastic job installing about 950 sq ft of luxury vinyl in our home. He and his crew were very respectful of our property, the craftsmanship was outstanding and I would definitely hire him again. Great to do business with honest people."

"Wonderful experience. Our floors were transformed beautifully and the communication from both Jacob and Alex was modern (not reluctant to text) and quick. The work itself was first rate and they managed to start and finish reasonably quickly given the scope. Throughout the project, there was good communication, which helped manage expectations and make sure everything was on track. Highly recommended!"

"They were the only ones that provided a detailed description of the materials and work to be done. A lot of contractors in Rochester are very loose with invoices and contracts…"

"Great communication and price. Would use again for my wood floor needs."

About us: "We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's custom needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."

About us: "Victors Carpet & Flooring LLC are the experts you need to take care of your home or business. We handle everything from luxury vinyl installs to carpentry installs. We will treat your home or business as we would treat our own.Victors Carpet & Flooring LLC a call today, we look forward to working with you!"

"Great guy, had a new heat pump and air handler installed, fast, great price and knowledgeable."

"I have not had the floors installed as of yet but the salesman, Mr. Neumann was the most wonderful salesman I have ever encounter. This was after I had a much different encounter previously. I called reflow because of their highly rated reviews and the BBB rating. However, my experience with the first salesman was not a good one. Iâ  m not sure if it was him or my lack of understanding the process After he left I was told I had 2 days to make a decision. When I did call the salesman, he informed me that he was on vacation and that I should call the office because they had all of the statistics. When I did call the office, they had absolutely no information whatsoever. I was confused and therefore wrote a very scathing review. I then begin to pursue another company. I even set up another date with the other company. After several phone calls from Refloor, I finally answered and agreed to have another salesman. Enter Mr. Neumann. He was professional, calm, respectful, and trustworthy. I hired him on the spot and my neighbor asked him to stop by her house when done with me. She hired him also. Mr. Neumann is the type of salesman that Refloor should use to train the other salesmen. He is great. I now will give Refloor a higher rating and looking forward to my floors being installed. I"