HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

34 Years In Business

Company Details

  • Verified Licenses

Contact

5480 Cloverleaf Pkwy #9
Valley View, OH 44125
http://www.refloor.com

Hours

  • Mon: 8:00 AM - 8:00 PM
  • Tue: 8:00 AM - 8:00 PM
  • Wed: 8:00 AM - 8:00 PM
  • Thu: 8:00 AM - 8:00 PM
  • Fri: 9:00 AM - 6:00 PM
  • Sat: 9:00 AM - 6:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Luxury Vinyl Plank Flooring
  • LVT / LVP
  • Waterproof Flooring, Pet-Proof Flooring, Kid-Proof Flooring.
  • We do NOT refinish hardwood floors.
  • We do NOT sell carpet.
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.3
22 Verified Reviews*
  • 5
    17
  • 4
    1
  • 3
    0
  • 2
    1
  • 1
    3
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 22 results
1.0 Brian S. Cleveland, OH
4/5/2024

I posted a review a month ago about poor installation quality, was immediately responded to by refloor to contact Donald about this issue ,I called him and left a voice message with a phone number two weeks ago and never heard back, you can see how Concerned DONALD really is!!!!! Homeowners. There are OTHER PEOPLE who will DO THIS Professionally for you GET ESTIMATES

1.0 Jennifer H. Akron, OH
9/27/2023

Absolutely horrible company. Do not purchase floors from them. My flooring was originally installed incorrectly, with transition strips that my kid was stubbing his toe on they were so steep. All documented with pictures. The ladies in the office(Melissa, Susan, and Katie) were not very helpful and had no urgency. The installers have shown up late every time, and were not prepared since they came with no materials. This has taken up WAY too much of MY time to get this resolved. Once they got their money, I was nothing to them. I should have known better than to not go with a local company. 3 months and 2 installers......still waiting for my floor install to be up to the quality it should have been in the first place. For info $6200 for ~500 sq ft

5.0 Luis Torres Google Review
7/19/2023

Robert Jones did an outstanding job we're very happy with him

5.0 Sheila Carter Google Review
7/18/2023

My salesman was very knowledgeable and he explained everything. He's a asset to your company.

5.0 Elaine Rygielski Mora Google Review
7/17/2023

She was quite thorough in her presentation. I understood it all

Response from Company:

Thank you Elaine for sharing your positive feedback about your experience with us. We're thrilled to hear that our representative provided you with a thorough presentation and that you understood all the information shared. At Refloor, we strive to ensure that our customers have a clear understanding of our products and services. We want to make the decision-making process as seamless as possible for you, and it's great to know that our representative was able to effectively communicate and address any questions or concerns you may have had.

5.0 Linda Bradley Google Review
7/17/2023

Jeremy was very professional. Gave us an excellent presentation & got us a good price.

Response from Company:

Thank you Linda for sharing your positive experience with us. We're thrilled to hear that Jeremy provided you with a professional and excellent presentation, as well as a good price for your flooring project. At Refloor, we strive to offer our customers the highest level of professionalism and service. We're glad that Jeremy was able to meet your expectations and provide you with the information you needed to make an informed decision. Obtaining a good price is also important to us, and we're pleased that Jeremy was able to accommodate you in that regard. We look forward to installing your beautiful new flooring!

5.0 Gary Freeman Google Review
7/14/2023

From start to finish, Nazir explain the whole process and the installation by Tyler, was prompt and courteous. My wife and I couldn't be any more pleased.

Response from Company:

Thank you, Gary, for sharing your positive experience with us. We're delighted to hear that Nazir provided you with a thorough explanation of the entire process and that Tyler, our installer, was prompt and courteous. Customer satisfaction is our top priority, and we're thrilled that you and your wife are pleased with the outcome. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know.

5.0 Aaron D. Sandusky, OH
2/2/2023

The sales rep, Eian, did a great job of explaining what Refloor "does". That night, Saturday, we decided to have them replace our carpet. The financing was done that night and the installers, Kevin and Kyle, started Monday. It took three days (leveling the floor took a day and a half by itself). The project manager, Amber, was great at communicating where everything stood on the job. Our new flooring (living room, hallway, and stairs) looks great. Everyone involved made this project easy. We believe that the amazing results are well worth the premium price.

5.0 Millie B. Painesville, OH
1/24/2023

They were great

5.0 Algy B. Euclid, OH
1/9/2023

Very courteous and neat.

Photos

Refloor, LLC
Kitchen - English Oak
Living room
Office
Kitchen - Oyster Vinyl
Dining Room - Laurel Oak
Bedroom - Bold Wood
Living Room - Vintage Oak
Basement - Sandbar
Kitchen/Living Room
Open Concept - Laurel Oak
Entryway/Hallways - Shore
After/Living Room
Kitchen
Living Room - Duxbury Oak

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.