Window Replacement Contractors in Cleveland, OH

"Home Genius Exteriors is amazing! I have been impressed throughout the whole process with their high level of professionalism and depth of expertise. Every person I have met throughout my project has been a dream! I honestly believe they care as much about my home and doing what is best for me and my family as I do. I highly recommend! Long story about my incredible experience so far below: Our roof and siding were older, losing grit and fading, and we had lost some shingles in a storm. After having another company out that was okay/average, I did some research and read a ton of reviews. Home Genius Exteriors really stood out from the rest, so we decided to setup an appointment. Our Home Remodeling Expert was named John and he was the best! He did a complete and thorough inspection of our home inside and out (including using a drone). He even went up into our attic mid-summer to see what was going on under the roof. He then took us though all of the photos and videos and explained what was happening. He also listened to what we were hoping to improve. He provided multiple options and recommendations and answered all of our questions and concerns. Next thing I knew we were creating models of our actual home and toggling between different colors, styles, materials, etc. John was extremely patient as it took a while for us to get it dialed in just right. He wrote up our project, helped to find some discounts and areas we could save money to stay within our budget without compromising the end result we were now in love with. We decided to get a roof, siding, windows, patio door, and gutter replacement to completely makeover and modernize our home. The next day we were contacted by our Home Genius project coordinators Tiffany and Beth to schedule our roof install and to have a technician out to remeasure and confirm our windows/patio door order. I figured it would be a while to get on the schedule...They blew me away. Measurement appointment tomorrow and roof install the next day! Our measurement technician was named Frank and he arrived on time, took off his shoes without being asked (love that), and his attention to detail was impeccable. He even went as far as to reconfirm our order and to walk us through what to expect with the windows and patio door install. That afternoon Brandon, our Home Genius Project Manager for the roof install, called to introduce himself and provide a detailed timeline for the day of the install and to see if we had any questions. He also informed us when the dumpster and materials would arrive that evening. The next morning Brandon and the roofing installation crew showed up at 7:00 and began prepping our home, including hanging tarps from the roof to protect our landscaping and even moving all of our deck & patio furniture out into the yard for protection. Then the work really started - the crew was incredibly fast and efficient! They had all of the old roof off in less than 3hrs. By lunch they were done laying the new underlayment and starting to put on shingles. They worked non-stop. The roof was finished by 8:00 and what I really appreciate, is they spent almost an hour cleaning up the jobsite and even using magnets to make sure no nails were left behind in the grass or landscaping. Brandon was terrific throughout the project. He provided detailed explanations of what was happening, provided updates on timing and progress, answered all of our questions, and made sure that the installation was perfect. He even came by the next day to do a second final walkthrough to make sure nothing was missed since it was getting dark the night before. Roof looks amazing and we could not be happier! Can not wait for the next stages of our home transformation!"

"The sales rep Tim was very professional and patient with me. Throughout the sales process he listened to all my concerns and explained the process from beginning to end. I know that I would have problems with wood replacement and tim made sure to make note of that. During the install there was a miscommunication with the crew and that lead to inadequate wood repair in the beginning. At this point I called the project manager Walter and explained the situation to him. Shortly after Walter came to my house with the field manager Mike and they both did a more thorough inspection of the wood repair and we came to the solution that best fit my home. After the wood repair incident everything went very smoothly. The crew worked very hard and did beautiful work after they took care of the newly installed wood. Overall the experience good. There was a problem but the way the company responded was great and I was very happy with the final outcome of the project."

"AMAZING JOB!!!!!!! QUALITY OF WORK WAS OUTSTANDING The speed of work was outstanding Start at 9 am completed by 3 pm Egress window installed Clean up and everything complete by 3 Canâ t beat that Great group of guys"

"Excellent work, done a great job. He replaced 25 windows in our 1882 farmhouse!! They look great and I would highly recommend him!!"

"Jake and his crew from The Ohio Basement Company did incredible work, I am so happy with the sump pump system they installed. Not only did they do a great job, they left my basement in better condition than when they found it. Washer and Dryer were leveled and the framing that had to be removed was put back in better condition. Such a nice group of guys, I highly recommend them!!"

"They installed windows for us. We found one window that was barely cracked. They came right back out and replaced it right away. The windows are very high quality and they are easy to clean. It so nice to have the new windows!"

"Cleveland Exterior Remodeling was referred to me by my next-door neighbor. They replaced all my siding, trim, gutter system, roof, and shutters this past fall. Tim, Frank, and their crew were great to work with. The crew was courteous, respectful, and kept the yard clean while working on my property. The project started once all materials arrived and were completed on the day Tim said it would be. I couldn't ask for a better experience and would refer them to my Mom."

"Fabulous. I had cabinets installed in mudroom and they look great! Very friendly, courteous, knowledgeable. They returned my call in a timely manner, came out and looked at the space and have me a great price and start date. Highly recommend."

"They were honest and reasonably priced"